LPN - Care Coordinator

LPN Care CoordinatorGeneral SummaryAn “LPN Care Coordinator” coordinates the patient transition along the healthcare continuum through assessments, referrals and interdisciplinary planning for patients with chronic diseases. The LPN Care Coordinator is responsible for development, implementation & revision of the patient care plan in collaboration with the interdisciplinary team.Pay From $28.01 per hourStatus Full-time, non-exempt, M-FSupervisory Responsibilities NoneProfessional Behaviors & ExpectationsRoutinely demonstrate a strong commitment to Neighborhood Health Center’s behavioral standards by serving as a role model to others.Complete all employee training.Make suggestions on how service can be improved.Adheres to confidentiality policies related to patients, family and visitors, staff physicians and customers. Responsible for the protection of confidentiality of data at all times.Takes pride and care in personal appearance and reports to work in attire that projects professionalism and respect. Adheres to dress code guidelines at all times.Completes all required education and employee health requirements on time.Works in a safe manner and follows all safety requirements.A calm, pleasant professional demeanor is expected.Must have the ability to work cooperatively with all staff, providers and departments.Demonstrates ability to connect on a human level, at a minimum making eye contact with and greeting patients, families, visitors and staff.Shows courteous interactions, including correct voice inflection and positive body language.Demonstrates empathy by acknowledging and validating patients’ situation or experience. (“It must be hard to…” “It must be difficult to…”)Appropriately uses therapeutic touch to calm and comfort.Demonstrates a cheerful demeanor by smiling or other non-verbal communication, not complaining and displaying a positive attitude. Willing to work hard; offers to help others when own work completed. Sensitive to needs and workload of entire unit/department.Shows willingness to take ownership; uses “I” or “we” rather than “they” or “them.” Blame is not directed at others.Demonstrates compassion by ability to “walk in someone’s shoes” – get to their level, to understand where they are and what they’re feeling, and help them get to where they want to be.Supports team by recognizing and celebrating successes and failures, giving credit publicly, actively participating in team activities, treating team members with respect and dignity.Always considers safety first when making decisions.Routinely demonstrate a strong commitment to behavioral standards by serving as a role model to others.The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.Essential ResponsibilitiesAssesses the care transition needs of the patientDevelop and implementation of the plan of careRevision of the care of plan as neededDevelop patient centered goals with the patient and support systemCollaborates with Interdisciplinary Team in development of the transition plan of careCoordinates post-hospitalization servicesAccompanies patients to physician visits as neededFosters an environment of individual responsibilityRe-enforces with patients the physician prescribed treatment and discharge planCompletes routine reviews per acuityEnsure documentation is complete to meet billing requirementsProvide community resources as neededSecondary FunctionSupports the Clinical staff under the direction of qualified medical personnel within the scope of skills and abilities.Other duties as assigned.Age of patients served: All Age GroupsPatient Satisfaction ResponsibilitiesPromotes an environment that inspires compassion in staff.Exhibits and promotes passion for excellence in patient care and patient satisfaction.Supports the “team” concepts as a mechanism for promoting patient care and patient satisfaction.Dedicated to an environment of well-informed patients /family.Recognizes and communicates the importance of providing a positive patient experience.Utilizes patient and family input in measuring patient satisfaction to make service improvement.QualificationsREQUIRED EXPERIENCESix months previous clinical experience with a general understanding of higher complexity diagnosis preferred.Required EducationGraduation from accredited Nursing Program and valid Indiana licensureRequired LicenseIndiana Nurse LicenseWork EnvironmentThe work setting will be within the NHC practice(s).Overtime: rarelyWork on Holidays: rarelyWork on Weekends: rarelyWork on Different Shifts: occasionallyOn-Call: noTravel: rarelyPhysical RequirementsHeavy Lifting: yesPushing/Pulling: yesStanding: yesSitting: yesWalking: yesClimbing: noOther Exposures: N/AThis description is intended to describe the general nature and most essential duties to be performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Management has the right to assign or reassign duties and responsibilities to the job at any time. All NHC campuses are smoke-free.