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Customer Operations Specialist (Billing & Data) - Remote

Customer Operations Specialist (Billing & Data) This position will be an integral part of the Capital Services and Support team. The primary function of this position is to support the back-office customer operation functions associated with monthly cycler rental billing and entry of data into the GSP system.Job Responsibilities:Enter individual billing agreements in GSP per each cycler shipped based on the daily shipment of cycler rental devices.Identify when patients have more than one cycler assigned so retrieval of one of the devices can be arranged.Identify when patients have more than one billing agreement active to determine if new billing agreement is required.Update and maintain data in designated Excel workbooks and tracking files.Job Requirements:Ability to organize workload and prioritize tasksAttention to detail with a high level of accuracy and ability to self-checkAbility to clearly identify and resolve routine and some non-routine issues on a timely basisEffective written and verbal communication skillsAbility to learn new systems quickly (i.e.