Receptionist

Job Description We are looking for a detail-oriented and welcoming Receptionist to support a busy healthcare environment near Hackensack, New Jersey. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing front-desk activity, and keeping daily operations organized. The person in this role will serve as a key point of contact for visitors and callers while coordinating appointments and ensuring accurate intake information.Responsibilities:• Welcome patients, visitors, and clients with a courteous approach and guide each person to the appropriate staff member or department based on their needs.• Support the check-in process by helping patients complete required intake, registration, and insurance-related documents accurately.• Answer incoming calls on a multi-line phone system, respond to routine questions, and direct or transfer calls to the correct team members.• Arrange patient appointments while confirming updates such as address changes, new patient status, and registration details before the visit.• Explain what documents or information patients should bring to their appointment so they arrive prepared.• Coordinate scheduling for hospital admissions, diagnostic testing, imaging appointments, and other external visits as needed.• Maintain organized front-desk operations by keeping patient information current and assisting with general administrative tasks tied to daily reception activities.• Prior experience in a receptionist, front-desk, or patient-facing administrative role. • Ability to manage a multi-line phone system and handle a high volume of inbound calls professionally. • Strong communication skills with the ability to interact clearly and respectfully with patients, visitors, and staff. • Comfortable assisting individuals with forms, registration paperwork, and insurance-related documentation. • Detail-oriented approach to appointment scheduling and updating patient information accurately. • Ability to stay organized and work efficiently in a fast-paced healthcare setting. • Proficiency with standard office technology and general administrative support tasks.