Insurance Correspondent

A company is looking for a Correspondent to join their remote team. Key Responsibilities Preparing and responding to member and provider correspondence related to insurance products, claims, accounts, and services Collaborating with internal teams to gather required information and modifying correspondence templates as needed Providing backup support to the Customer Service team by answering calls when necessary Required Qualifications High School Diploma or equivalent 1 year of applicable system experience (FACETS, etc.) 1 year of customer service and/or claims experience Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) Prior experience in BlueCare Customer Service and/or Claims preferred