Epic Application Analyst
*Job Summary*
*Title: Epic Application Analyst (ClinDoc)*
*Status: Mid-Level, Mostly Remote*
*Location: Houston, TX*
*Key Responsibilities*
* Analyze clinical and operational requirements and translate user needs into effective Epic application solutions.
* Configure, build, test, maintain, and optimize Epic functionality, with a strong emphasis on ClinDoc.
* Partner with clinical and operational stakeholders to improve documentation processes and workflows.
* Support clinical areas that may include nursing, mother-baby, rehabilitation, and related services.
* Manage application support requests and troubleshoot system issues in a high-volume environment.
* Participate in Epic upgrades, testing, implementations, go-lives, and optimization initiatives.
* Take ownership of assigned Epic application projects and deliverables while managing competing priorities.
* Develop queries, reports, and other application-based solutions as needed.
* Maintain strong technical knowledge of assigned Epic applications and integrated technologies.
* Identify application or workflow issues, evaluate potential solutions, and provide recommendations.
* Provide application guidance, training, troubleshooting, and ongoing support to end users.
* Collaborate with technical, clinical, and operational teams to ensure effective integration between technology and workflows.
* Participate in a rotating after-hours/on-call schedule supporting 24/7 operations.
* Support team development by sharing knowledge and serving as a resource to less experienced colleagues when appropriate.
* Complete assigned projects and responsibilities in accordance with organizational quality, productivity, and service expectations.
*Required Qualifications*
* Current Epic certification.
* At least 2 years of hands-on Epic build experience.
* Practical experience working with Epic ClinDoc, even if the candidate's primary Epic certification is in another application.
* Experience taking ownership of Epic application projects or significant application work.
* At least 2 years of related professional experience within healthcare, technology, education, or a comparable environment.
* Working knowledge of EHR application support, system configuration, testing, implementation, and optimization.
* Strong analytical, technical, organizational, communication, and customer-service capabilities.
* Ability to participate in rotating after-hours/on-call coverage.
Pay: $95,000.00 - $132,000.00 per year
Experience:
* Epic ClinDoc: 2 years (Required)
* Epic application: 4 years (Required)
Work Location: On the road