General Manager

Overview In this General Manager role, you will lead the overall operations of a new/transit business unit in Westchester County, ensuring safe, reliable service while driving financial and asset performance. You will oversee the management team, cultivate client and employee relationships, and steer risk management and regulatory compliance in collaboration with the corporate safety standards. The role focuses on optimizing assets, budgets, KPI performance, and growth opportunities to deliver high-quality mobility solutions. This opportunity offers leadership impact in a scale-driven transit environment and a mission-driven company focused on safe, innovative transport. Compensation / BenefitsVacation: minimum two weeksSick days: 5Holidays: 12 days (8 standard, 4 floating)401(k) retirement planMedical, dental and vision insuranceLife insurance, short-term and voluntary long-term disability ResponsibilitiesBuild strong relationships with employees, clients, unions, and the local communitySet commercial and operational strategic direction for the business unitLead management and workforce to achieve safety, service, and financial goalsIdentify and develop business growth opportunitiesOptimize asset use (vehicles, scheduling, maintenance) and performance managementIdentify/analyze KPIs to sustain positive resultsManage budgets and implement action plans to improve efficiencyEnsure regulatory compliance with state/federal laws and corporate safety standardsSupervise staff management and coordinate development training with corporateEnsure environmental compliance and sustainability managementProvide data collection, analysis, and reportingPerform other duties as required Key requirementsFour-year college degree desirable; combination of experience and education consideredExperience in Business Administration, Logistics, Transportation, or related field or equivalentAt least 5 years' experience managing a fixed route or paratransit operation of similar size/scopeKnowledge of federal and state employment lawsThorough knowledge of transit system regulations and operationsAbility to build/maintain strong client relationshipsAbility to manage cost control and financial budgetsProficiency with Microsoft Office SuiteUnderstanding of technology, apps, Wi‑Fi, and transportation techStrong written/oral communication and presentation skillsAbility to influence across organization and work well with unionsAbility to organize/work efficiently; attention to detailExperience with labor relations and grievances/negotiationsDOT drug testing and relevant compliance requirementsRelationship-buildingStrategic leadershipCommunication and presentationMicrosoft Office SuiteTransportation technologyData collection and reporting