Inbound Sales Associate/Account Executive

Job Title: Inbound Sales Associate/Account Executive Company: Zoom Casa Location: Encino, CA Employment Type: Full-Time About Zoom Casa Zoom Casa is revolutionizing residential real estate with a direct sales model that puts homeowners in control of the sale of their home. Our flagship product, Cash +, empowers sellers to move at their own pace, maximize their equity, and enjoy peace of mind—without the traditional hassle. We partner with several networks of referral partners, including real estate agents and lenders, to deliver this innovative solution directly to homeowners nationwide. Job Summary Zoom Casa is seeking a motivated and customer-focused Associate to join our inbound sales team, reporting to the Inbound Sales Team Leader. This role focuses on engaging inbound leads from organic sources, referral partners, and purchased channels through a consultative sales approach. You will connect with prospective clients via phone, provide detailed information about Cash Offer+ and Zoom Casa services, and guide them through a personalized process to determine how our solutions can meet their homeownership goals. This position requires a proactive attitude, strong listening skills, and a commitment to building trust with clients. Key Responsibilities Lead Engagement: Respond promptly to inbound leads by initiating calls, qualifying prospects, and offering tailored information about Cash + and Zoom Casa’s services. Expect to make at least 75 phone calls per day. Consultative Sales: Conduct in-depth conversations to understand clients’ unique homeownership needs, provide expert advice, and recommend solutions that align with their goals, fostering long-term relationships. Follow-Up: Maintain consistent follow-up with prospects to address questions, overcome objections, and move leads toward conversion using a consultative and client-centric approach. CRM Utilization: Accurately log all client interactions, notes, and progress in the CRM system to ensure seamless tracking and support team efforts. Collaboration: Work closely with the Inbound Sales Team Leader to refine sale techniques, share client feedback, and contribute to process improvements. Goal Achievement: Meet or exceed individual KPIs (e.g., call volume, conversion rates, client satisfaction) to drive team success and maximize lead ROI. Qualifications 1-3 years of sales experience, with a focus on consultative or relationship-based selling—preferably in real estate, customer service, or a related field. Strong communication and active listening skills to build trust and understand client needs during consultative sales conversations. Ability to handle objections and guide prospects through a personalized sales process with confidence and empathy. Familiarity with CRM tools and basic sales tracking processes. Self-motivated with a customer-first mindset and a passion for helping homeowners achieve their goals. Why Join Zoom Casa? Be part of a transformative team redefining how homes are sold with Cash Offer+. Competitive base salary with performance-based incentive compensation. Work with a passionate team dedicated to empowering homeowners and simplifying real estate. Opportunities for growth and development within a modern, innovative company. Experience: Sales: 1 year (Required) Real Estate or Customer Service: 1 year (Preferred) Salary - $60,000 + Incentive Compensation Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Ability to Commute: Encino, CA 91436 (Required) Ability to Relocate: Encino, CA 91436: Relocate before starting work (Required) Work Location: In person