Front End Supervisor
Save More Marketplace is seeking a dedicated and experienced Front End Supervisor to lead our front end team and ensure exceptional customer service. Since 1959, we have committed ourselves to quality and community, and your leadership will help uphold these values. In this role, you will oversee daily front end operations, supervise cashiers and baggers, and manage customer interactions to create a positive shopping experience. Your ability to motivate the team and maintain efficient workflows will be key to the success of our store.ResponsibilitiesSupervise and support front end staff including cashiers and baggers to ensure excellent customer serviceTrain new employees in front end procedures and customer service standardsHandle escalated customer concerns and resolve issues promptly and professionallyManage employee schedules to ensure proper coverage during all shiftsMonitor cash handling and register accuracy to prevent discrepanciesCollaborate with management to implement store policies and improve front end processesMaintain a clean, organized, and efficient front end environmentRequirementsPrevious supervisory experience in retail, preferably in a front end or cashier roleStrong leadership and communication skills with the ability to motivate a teamExcellent customer service skills and problem-solving abilitiesAbility to work in a fast-paced, dynamic environmentDetail-oriented with strong organizational skillsFlexibility to work various shifts including evenings, weekends, and holidaysBenefitsLife Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Training & Development