Remote Technical Support Engineer

Remote Technical Support EngineerAccelerate your career with PradeepITPradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.We're headquartered in Bengaluru, Silicon Valley of India. PradeepIT's customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:6+ Years of Experience580+ Open source technology Consultant120+ SAP Consultant40+ Salesforce Consultant60+ Adobe Consultant100+ Mobility Consultant890+ Clients in APAC, EMEA & USAOur BeliefsPradeepIT believes in connecting people across the globe and provide them an opportunity to work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with courses created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.Engineering Graduate, ideally in Information Technology or Computer ScienceAt least 2 years experience working in the area of customer supportExperience on installation, logical configuration and troubleshooting of IBM /EMC/Hitachi/NetApp Storage productsSkills on Brocade / Cisco SAN switchesSkills on IBM/Quantum/HP/Dell Tape librariesExperience on connecting/configuring AIX/Solaris/Linux/Windows hosts to various storage productsLog collection and analysis on storage productsPerformance analysis and addressing performance issuesExcellent customer facing and communication skillsFluency in English - both verbal and writtenWillingness to work during alternative time zone shift.Or refer someone