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by Zilwa Attitude Hotel inHospitality, Tourism, Food & Beverage556 (views)North Full TimeJob insightsDate posted02/05/2026Closing date01/06/2026Hiring locationNorthExperience LevelMiddleExperience1 - 3 YearsRemote work optionYesExpatriate EligibilityYesShow more Hide lessKey responsibilitiesUnload guest’s luggage from vehicleFill-in and attach luggage tags to guest’s luggage immediately upon identificationResponsible for informing guests’ arrival by beating triangleFill in and attach luggage tags to guest’s luggage immediately upon identificationEnsure enough stock of luggage tags and other items needed so as to provide service to guestsDeliver luggage to guest’s roomKeep guest’s luggage in luggage roomEnsure keys are returned and bills are before guests’ departureResponsible for all luggage and other items kept in luggage roomKeep record of all luggage and other items kept in luggage roomPick-up guest luggage from his room on departureKeep luggage trolley in good running conditionHelp carry luggage during guests stayHelp with luggage during room changeCare taking of general cleanliness of lobby area and luggage roomTo perform a deep clean of luggage room and Front Office on SundaysDistributes and collects cold towels on guests arrivalPrepare mise-en-place for cold towels and sparkling wineShow more Hide lessHard skillsCommunication planningSoft skillsCommunicationGood to knowGoals & Performance MetricsYou will undergo a probationary period of THREE (3) MONTHS as from the date of commencement of employment. After having successfully completed the probationary period you will be confirmed in your post.N+1 Management Style:There is a consultative management style. Managers ask for the opinions and thoughts of their team, consulting the viewpoints of every member of their team.Career Progression OpportunitiesAs part of our performance culture, your work objectives will be defined and regularly assessed by your immediate superior to ensure individual professional progress and growth. You will be informed of the Key Performance Indicators (KPIs) which will be applied in assessing further your performance.In line with the policies of the Company, you will be expected to apply rigorously at all times the Standard Operation Procedures (SOPs) and work processes established by Management for the successful running of the business.Benefits & CultureWorking at Attitude means being part of a welcoming and inclusive workspace. We take care of our guests – but first, we take care of our staff, our Family Members. Attitude staff enjoy a profit-sharing scheme, pension, medical insurance, discounts in our hotels, meals at work and a good work-life balance!Other perks of working for Attitude Hotels include fun activity days, long-service awards, recognition awards and our Attitude Family Member Children Education Fund, which presents one scholarship a year to a Family Member’s child.Candidate Selection CriteriaAppear confident, well groomed and dressed in a smart casual manner Personality: warm, welcoming and pleasant Act with integrity Communicate effectively Fair and firm management abilities with high influencing skills Strong Administration skills Creative and Innovative Hands-on approach to all operational aspects Excellent Communication Skills Initiative Self-motivated Coaching SkillsWork ConditionStands in for Shift (Day, afternoon or night shift)Working Monday to Sunday 8h00-16h00 or 15h00 to 23h00. However, depending on the exigencies of our operations, we expect the candidate to be flexible.Message from your future manager N+1:Join the Attitude FamilyAt Attitude, we have proudly been awarded the Great Place to Work label for years now (and #1 Best Workplace 2 years in a row!)Come and discover why!