Home Health Intake Coordinator

Benefits:401(k) matchingCompany partiesDental insurancePaid time offVision insuranceWe are seeking a compassionate, organized, and detail-oriented Home Health Intake Coordinator to join our growing team. As the first point of contact for patients, families, and healthcare providers, you will play a critical role in ensuring a smooth transition into our home health services.The ideal candidate possesses excellent communication skills, a strong understanding of medical terminology, and the ability to navigate insurance verification processes efficiently. If you thrive in a fast-paced environment and are passionate about helping patients receive high-quality care at home, we want to hear from you!Key Responsibilities Process Referrals: Receive, review, and process incoming patient referrals from hospitals, physicians, and community resources. Patient Intake: Conduct initial screenings to gather demographic, clinical, and insurance information needed to determine eligibility for home health services. Insurance Verification: Verify insurance benefits, Coordination of Care: Collaborate closely with scheduling coordinators, clinical managers, and authorization department. Data Management: Input accurate patient data into the Electronic Medical Records (EMR) system while maintaining strict HIPAA compliance. Customer Service: Serve as a helpful, empathetic resource for patients and families, answering questions about the intake process and setting clear expectations.Qualifications & Skills Experience: Minimum of 1–2 years of experience in healthcare intake, medical scheduling, or home health administration preferred but not required. Education: High school diploma or equivalent required. Technical Skills: Proficiency with Electronic Medical Records (EMR) software and standard office programs (Microsoft Office/Google Workspace). Soft Skills: Outstanding communication and interpersonal skills, strong problem-solving abilities, and high empathy for patient needs.