Front Desk Coordinator

Front Desk Coordinator Needed Can you multi-task and continue to have a smile on your face? Do you have a need to keep things in order, maybe your friends and family joke that you would have planned your own 1st birthday if you could? Our practice needs a Front Desk Coordinator to help us give our patients a 5-star experience and keep us on time! You will have the incredible honor of setting the stage while we care for the members of our community. NO Experience Needed: Prior medical office or eyecare experience are a plus but not required. We will be happy to train the right person with a great attitude, a helpful heart, and a love of learning! Some of your duties will include: Make our patients feel welcome, at ease and well cared for. Handle incoming and outgoing calls, speaking in a professional tone with the client on the phone to handle their concern/issue/reason for calling, appointment requests (scheduling, canceling and rescheduling appts) Display an empathetic manner with the goal to understand and address patient needs and concerns. Assist preparing patient charts, update records, and opening and closing the office. Manage the schedule. Our time is our most precious resource, you will maintain schedule blocks so that we can provide the highest quality service to the greatest number, recognizing and triaing priorities. Organize and document procedures for accurate patient records Why this job is more than a job We are here to change people’s lives. We help people enjoy a better quality of life – because life is so much better when you can truly experience it. If you want to build a career where you can literally help the people in your community have better lives while offering you stability this is the job for you! If these sound like you, please apply! Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required; demonstrate sound judgment when making decisions; adept at analyzing facts, problem-solving, and making decisions. Consistently interact with others in a manner that is friendly, supportive, courteous, respectful, cooperative and professional. You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible. Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor. You can get along great with anybody, are full of energy and people feel charged up just being around you. You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. You’re known for doing what you say you’re going to do. Your reputation for honesty and integrity is legendary. You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help. You see yourself as an integral part of your team’s success (because we will). You love to see other people happy and thriving, and you’ll do whatever you can to help them get there. About Us Vintage Optical is an established, growing practice in Morton. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We offer (upon eligibility): In-House Vision Benefits PTO and paid holidays CEU reimbursement and Uniform Allowance Competitive pay with experience appreciation If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! 4QdpT3th72