CSR/Inbound Sales Specialist

CSR/Inbound Sales SpecialistFast-paced customer service and inbound sales role with commission, growth opportunities, and supportive team environment.We are seeking a motivated, customer-focused Customer Service Representative (CSR) / Inbound Sales Specialist to join a moving company. This role is the first point of contact for customers and plays a key part in delivering an exceptional moving experience while driving company revenue through inbound sales support.Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!CSR/Inbound Sales Specialist Details:Temp-to-Hire position$ 19.00 to $ 20.00 / hourFull Time work availableFirst Shift (Monday through Friday from 08:00am to 05:00pm)Professionally answer and manage a high volume of inbound calls, emails, and online inquiries, providing prompt and helpful assistance.Consult with customers to understand their unique moving needs and provide precise moving estimates using company pricing tools and guidelines.Educate prospective clients on our comprehensive range of services, transparent pricing structures, packing options, and scheduling availability.Actively work to convert inquiries into confirmed bookings, consistently striving to meet and exceed individual and team sales goals.CSR/Inbound Sales Specialist Qualifications:Excellent verbal and written communication skills with a clear and professional phone presence.Exceptional customer service orientation and strong problem-solving abilities.Ability to learn and efficiently utilize company-specific software and pricing tools.Strong organizational skills and meticulous attention to detail.Proficiency in basic computer applications.Prior experience in a call center or inbound sales environment.Previous experience as a Customer Service Representative or Inside Salesperson.Applicant may be subject to a background checkPre-employment drug screen (Excluding THC) is required as a condition of employment*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.