German-Speaking Customer Expert for Booking.com - Relocation package to Greece
Are you a fluent German speaker? Join our booking.com Customer Experts team and work with the top online travel agency that assists people with booking travel plans.As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.What you will be doing:Handling incoming phone calls, messages and emails from the website usersManaging reservations, special requests and complaints and finding solutions to website users´ inquiriesResearch travel options tailored to each customer’s preferencesModify reservations based on client needsProcess payments and travel cancelations Job Requirements:Excellent writing & verbal communication skills in GermanGood communication skills in EnglishAttention to detailGood Technical troubleshooting & problem-solving skillsAbility to handle unexpected changesExperience in e-commerce will be appreciated What we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.