FOH Manager/Server
Duties
- Oversee the daily operations of the front of house area, including the dining room, bar
- Ensure excellent customer service and guest satisfaction
- Train and supervise front of house staff, including servers, bartenders, and hosts/hostesses
- Manage inventory control and ordering for front of house supplies
- Coordinate with kitchen staff to ensure smooth communication and efficient service
- Handle customer complaints or concerns in a professional and timely manner
- Maintain cleanliness and organization of the front of house area
- Assist with event planning and catering coordination
```Experience```
- Minimum of 2 years of experience in restaurant management, or hotel front of house operations
- Strong knowledge of inventory control procedures and Aloha POS system
- Experience with interviewing, hiring, and training front of house staff
- Familiarity with bartending techniques and drink preparation
- Proficient in POS systems for order processing and payment transactions
- Excellent communication skills to effectively interact with customers, staff, and management
- Ability to multitask and prioritize in a fast-paced environment
- Strong leadership skills to manage a team effectively
Please note that this job description is not exhaustive and may be subject to change as necessary.
Job Type: Full-time
Pay: $20.00 - $50.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person