Event Staff
The Portland Regency Hotel & Spa is looking for Event Staff (Server/Houseperson) to join our team! A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.
Full-time benefits include: Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits include Sick Time. All employees receive HHA Discounts, Fitness Center use, Uniform, Parking and Employee Meal. 401k plan with a match after one year.
Summary: To setup and break down the function rooms prior to and following any functions. This includes cleaning, setting up A.V. equipment, coffee breaks and refreshments.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
After punching in report to the Event Manager or Banquet Captain for the day’s schedule of duties. Also, check BEO book for any information regarding pending shift beverage/snack breaks to be delivered.
Pick up a banquet radio, to be worn at all times, and sign out banquet keys at the Front Desk.
Set up and break down all furnishings and AV equipment.
Room signage changed out as needed for the arrival of new groups.
Responsible for stocking rooms with glassware, pads, pens, candy etc.
Responsible for cleanliness of function rooms. Helps to inform Maintenance/Bqt Mgr of repairs needed.
Prioritizes and works efficiently with limited supervision.
Recognizes and resolves problems quickly and effectively.
Muti-tasks efficiently and follow up and follow through.
Strong attention to detail.
To vacuum function rooms and mop dance floors before they are set.
Cleaning, Vacuuming, sweeping, mopping and organizing all back pantry and storage areas.
Putting deliveries away as needed by the kitchen, banquets and outlets.
Remove trash from all banquet rooms, pantry area and bring to dumpster in parking lot.
Deep cleaning & Organizing all spaces during off peak times.
Assisting with equipment cleanliness, maintenance and occasional inventory of supplies.
Proficient with AV Technology.
Responsible for checking schedule each week and reporting for all scheduled shifts on time and in full uniform, including name tag.
To retrieve linen from the laundry room on a regular basis and put it in the linen closet, which is to be kept well organized at all times.
Inventory and maintain any equipment used for banquets. Report any broken or missing items immediately to the supervisor.
Refresh rooms and provide food service breaks.
Present food and beverage in an attractive display.
Keep a clean and professional appearance.
Must speak with and respond to any customer needs. Trouble-shoot conferences in the absence of a supervisor.
Ensure all Banquet Rooms and Banquet Closets are locked, lights out and secured prior to exiting.
Return banquet keys to Front Desk prior to leaving property.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detail-oriented
Knowledgeable in Audio Visual Equipment
Multi-tasks efficiently
Organized
Prioritizes and works efficiently with limited supervision.
Recognizes and resolves problems quickly and effectively.
Works in a team environment.
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Education and/or Experience
High school diploma or general degree (GED); or one to three months of related experience and/or training; or equivalent combination of experience and education.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standard situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, feel; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles, extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment is usually moderate.
Safety
To abide by the safety requirements of the Portland Regency Hotel & Spa and this department as outlined in your safety manual and report all accidents to a supervisor immediately.
Job Type: Full-time
Pay: $18.00 per hour