Community Manager, Independent Living

Why Southern Land?Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals—all in-house and working together every day to envision and create uniquely beautiful places.Position SummarySouthern Land Company, a national real estate development and construction firm is seeking a full-time Senior Community Manager - Luxury Independent Living Community in Franklin, TN, pre-leasing in 2026. This is a rare opportunity to lead the launch of one of the most distinctive luxury communities in Tennessee. Southern Land Company is seeking a dynamic, hospitality-driven Senior Community Manager to lead operations, lease-up, and resident experience for a top-of-market, mixed-use Independent Living community in Franklin, TN.This community blends luxury multifamily living with private club amenities and light independent living services—including dining, wellness, salon, theater, and on-site care—creating a highly curated lifestyle for a discerning, mature resident.We are seeking a leader who will oversee all residential and commercial operations and bring experience at the intersection of:Hospitality and lifestyle programmingStrong business and financial performanceLease-up and new construction executionThe Senior Community Manager is responsible for managing all residential and commercial operations for a luxury, mixed-use Active Adult (55+) community in Franklin, TN. This role administers services for Southern Land Company customers—including residents, commercial tenants, and builders—through effective vendor contract management, sound fiscal oversight, efficient project management, and consistent enforcement of policies in accordance with the governing documents for each respective community.Astor Club & Residents at Westhaven is a luxury active adult community and private club located in historic Franklin, TN, opening in 2027.Primary ResponsibilitiesResidential responsibilities:Drive the unit absorption by setting leasing goals, directing marketing activities, maintaining target occupancy, and establishing lease terms.Responsible for profit and loss of the property and oversight of all aspects of property operations, lease-up management, and stabilized asset management.Prepare budgets, maintain property, and set rental rates.Hire, manage, motivate, and develop staff.Direct property operations and staff in the most cost-effective manner.Work closely with construction and development to address any development issues.Responsible for preparation of detailed weekly, monthly, and quarterly financial analysis on asset performance.Responsibility for competitive projects and market knowledge through independently surveying the competitive projects.Maintain compliance with company policies and procedures.Supervise rent collection, rent ledgers, bank deposits, and petty cash, pursue delinquent rents and evictions and provide appropriate information to collection company.Supervise resident relations, events and enforce all community rules and regulations.Supervise and direct maintenance staff, repairs, preventative maintenance, and improvements, landscaping, and tenant space oversight.Manage operational aspects of commercial and office tenants on the property.Build and maintain an exciting resident activity program.Manage a diverse team of individuals and tasks related to the normal operations of a market rate multifamily community.Remain actively involved in industry associations.Commercial responsibilities:Responsible for all lease administration duties.Monitor collections, bill coding, and tenant performance.Provide management and leadership to property staff and vendors.Develop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure smooth recovery process.Facility Management - manage complex properties that include residential, office, and retail in dense urban environments.Manages the emergency evacuation plan.Bid, negotiate, and manage conformity with vendor contracts.Accurately abstract all property leases in YARDI.Maintain interface with the accounting team to ensure total contract compliance, including preparation of accurate and timely reporting.Coordinate and oversee on behalf of client, all tenant and building construction work to ensure timely and accurate completion of all construction work at property.Participate in leasing and client team meetings and ensure effective communication between leasing and property management team members in order to achieve client’s goals and objectives.Provide and foster positive relationships with existing and new tenants.Interact with the Residential managers in mixed use properties to establish best practices unique for each property.Skills/Knowledge/Experience Strong working knowledge of Microsoft Office.Ability to keep sensitive information highly confidential.Excellent written and verbal communication skills.Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.Ability to work independently, prioritize work and ask for further clarification when necessary.Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.Education and ExperienceHigh school diploma or equivalent3-5 years’ experience in 55+ Active Adult Community and Commercial property management4+ years’ experience in manager roleLease-up and mixed-use experienceFair housing trainingPreferred QualificationsBachelor’s degree in related fieldYARDI property management softwareLease-up and mixed-use experienceCompany OverviewSouthern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.We Have…A strong brand recognized for quality, performance, and artistryGuiding principles of creativity and innovationAn open mind for new ideas and creative methodsA strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off.  Southern Land Company is a Drug Free Workplace.  For more information, please visit our website at www.southernland.com.The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.#SLC1Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.