CGP: Credit Collections

Century Group is partnering with a client that is seeking an Accounts Receivable Specialist to assist their team. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $32.00 to $33.00 per hour. Job Responsibilities:Manage a group of customer accounts and work to collect outstanding balances in a timely manner.Communicate with customers regularly to address past due amounts and maintain accurate notes on all account activity.Resolve billing concerns by researching issues, coordinating with internal teams, and escalating when needed.Support customer service needs related to account adjustments, refunds, reconciliations, and credit reviews.Prepare reports, review data for assigned accounts, and participate in process improvement efforts and team meetings. Requirements:At least 3+ years of experience in collections or accounts receivable work.Prior experience using SAP or similar systems for billing and account activity.Strong communication and customer service skills with the ability to negotiate effectively.Proficiency in Microsoft Word, Excel, Windows, and internal company software.Ability to work in a high volume setting while meeting deadlines and managing several tasks at once. Qualifications:Strong attention to detail with solid problem solving ability.Ability to manage customer interactions with professionalism and urgency.Skilled at researching account issues and resolving payment discrepancies.Ability to organize work efficiently and maintain accurate records.Comfortable handling both phone and email communication with customers and internal teams.REF #51780