Branch Office Administrator

Position SummaryThe Branch Office Administrator (BOA) role at Edward Jones supports financial advisors and their clients by providing administrative assistance and client services. BOAs are pivotal to ensuring a positive client experience and help clients achieve their long-term financial goals.Support and DevelopmentComprehensive 6-month training and ongoing mentorship from an experienced peer.A wide support network extending from the branch office to the region and corporate headquarters.Independent work with backing from a large team.ResponsibilitiesClient Service: Provide exceptional service to clients via inbound/outbound calls, email, and in-person interactions; resolve issues; develop strong relationships.Account Management: Learn and manage account opening, transfers, and other requests; process transactions and maintain accurate records.Administrative & Operational Support: Schedule appointments, prepare materials, manage correspondence, support marketing initiatives, update SOPs, and execute the branch business plan strategically.Technology: Use firm-provided technology such as MoneyGuide, Salesforce, Microsoft Office products, and other software.Skills & QualificationsAnalytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam CollaborationOther required traits: ability to listen actively for opportunities, participate in annual business planning, and drive marketing activities such as event planning and execution.CompensationHiring Minimum: $26.10 per hour. Hiring Maximum: $28.26 per hour.BenefitsEdward Jones offers comprehensive benefits for full-time associates, including medical, prescription drug, dental, vision, voluntary benefits, disability, life insurance at no cost, 401(k) and other retirement plans, health savings account, flexible spending account, paid holidays, vacation days, sick and personal days, paid volunteerism day, bonuses, profit sharing, and the Employee Assistance Program.Equal Employment OpportunityEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.J-18808-Ljbffr