Matter Intake Representative

A company is looking for a Matter Intake Representative I. Key Responsibilities Greet clients and pre-screen them for coverage while maintaining a warm and empathetic demeanor Organize and follow up on client documentation, ensuring timely communication and updates to the legal team Utilize various systems to create matter pages and generate litigation packets for attorney teams Required Qualifications High School diploma or equivalent Understanding of systems such as Salesforce and PureCloud Must pass a criminal background check Ability to work 40 hours a week with reliable attendance Demonstrated organizational skills and attention to detail