JOBSEARCHER

Lead Solution Architect - 11398

CoupaAnn Arbor, MIApril 12th, 2026
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.Why join Coupa?🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.The Impact of a Lead Solution Architect at Coupa:As a Lead Solution Architect your role will combine leading solution design within Coupa’s largest and most complex implementations and defining best practices within the Professional Services Center of Excellence (COE). Your main responsibilities will be to provide strategic guidance, knowledge transfer and best practices to the implementation teams. This role involves a combination of technical proficiency, problem-solving skills, strong domain expertise and great interpersonal abilities to influence delivery, product and key customer stakeholdersWhat you will do: Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architectsAccountable for the overall design of customers implementations, advocating for industry & technology best practicesFoster and develop relationships with customers key stakeholdersDrive the key decision making & materials to support project progress and artifactsPartner with the Coupa Engagement Manager to be responsible for the overall customer successDevelop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer successBroaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicatorCollaborate with documentation and product management teams to share expertise in further developing content & productEngage customers in enlightened business need discussions versus feature/function basicsFollow & advocate the Coupa implementation methodology to ensure customers adhere to good practicesWork in both individual and team environments, on and off customers siteWhat you will bring to Coupa: Experience of managing a professional services team or consulting projects10+ years’ experience in source-to-pay, either internally via or externally with a consulting firmMust have hands-on Coupa experience (implementation / consulting)Must be able to work in a fast paced and passionate environmentMust have a strong team success mentality as well as customer success focusStrong experience in Coupa productsExperience with Project Management or understanding good project principles which support software implementations and customer transformationsStrong skills in tackling challenging or complex problems within a business. The ability to simplify the problem, bring decision frameworks, and carrell a team to recommending solutionsCandidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go livePrevious senior consulting experience with competing applications is a solid predictor of success e.g: Ariba, Ivalua, Jaegger, GEPExposure to or interest in applying AI to improve client processes, efficiency, and ROIExperience configuring and delivering software demonstrations are requiredExperience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomesThe estimated pay range for this role is $128,000 - $166,500The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.Please be advised that inquiries or resumes from recruiters will not be accepted.By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.