Leasing Consultant- Apartments

Overview Join our dynamic team as a Leasing Consultant for Cameron Creek Apartments, where your enthusiasm and customer service skills will shine! In this vibrant role, you will be the first point of contact for prospective residents, guiding them through the leasing process with professionalism and energy. Your expertise will help create a welcoming environment, ensuring each visitor feels valued and informed. This position offers an exciting opportunity to develop your sales, administrative, and property management skills while contributing to a thriving community. Van Rooy Properties is looking for a candidate to fill the role of Leasing Consultant at a busy, fast-paced Section 42 - LIHTC community. Qualifications and responsibilities include but are not limited to the following: QUALIFICATIONS A Leasing Agent must possess the following essential requirements: Proficient skills in both phone and in-person sales Sales or customer service experience Good human relations skills and the ability to work well with others Excellent oral and written communication skills Warm, engaging, inviting personality Friendly, energetic, with great people skills Easily connect with a variety of people Self-motivated and hard-working High-energy and commitment to high performance in a busy, multi-task work environment High school diploma or equivalent Proficiency with PC systems and Microsoft Office software Ability to display professional behavior Valid driver’s license and reliable transportation suitable showing apartments JOB DESCRIPTION The Leasing Agent is responsible for leasing apartments at the highest effective rent possible while maintaining a strong customer service/satisfaction philosophy RESPONSIBILITIES Lease apartments through telephone sales and apartment tours with prospective residents. Be first point of contact for property, answer all calls, check and respond to all voicemails and email leads Follow up with all prospective tenants via phone, email and mail Tour prospective residents through community and apartments Maintain a working knowledge of all Section 8 & 42 policies and practices Respond to resident requests promptly and courteously and resolve resident issues in a manner beneficial to the tenant and the Company Assist in providing and maintaining excellent curb appeal Manage lease negotiations, assist with resident retention and manage the renewal process. Continually work to maintain high occupancy goals Deliver written communication door to door Maintain a working knowledge of company and community policies and be able to explain them to residents and potential residents Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner Continually be aware of competitive communities’ rent levels and amenities as well as area facts and statistics Maintain a courteous and helpful attitude to residents and potential residents Qualify potential residents and work to place them in housing that best fits their needs, desires and/or restrictions Ensure that move-ins have been coordinated with the Property Manager, that units are inspected and made ready prior to move-in Assist the tenant with the move-in process by providing access and verifying satisfaction on the date of move in Follow up with all new residents with thank you notes and phone calls as appropriate Accurately track and report traffic on a daily basis Complete and submit all weekly reports in a timely manner to the Property Manager Assist with office organization by filing and maintaining organized resident files Maintain a working knowledge of all fair housing laws, its policies and practices and be fair and consistent in upholding these and all company policies Other duties as assigned. Base Pay plus commissions on new move-ins Job Type: Full-time Pay: $17.00 per hour Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Work Location: In person