Care Associate, Family Medicine Clinic
GVH Family Medicine Clinic
Gunnison, CO 81230, USA
Description
This position coordinates the patient flow and documentation for the clinic. Key responsibilities include: Reception and Check Out, Phone Support, Scheduling, and Payment Collection. This position is a highly visible, public relations position with significant customer contact. Follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers.
Benefits
Up to $250 in your first year toward your unique Lifestyle Spending Account, matched retirement starting on day 1, and a dependent care matching plan
GVH insurance kicks in on the first day of the month following start and comes with a discount of 45% on services provided by GVH
Paid time off benefits with an accrual rate of 10.77% in your first year of employment
Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
Free nutrition consultations, and discounted fitness membership at Western Colorado University Fieldhouse
No traffic, and a scenic commute to the office
Education
High school diploma or equivalent required.
Experience
Experience or training in a healthcare office setting, customer relations, and telephone etiquette. Customer service, interpersonal communication skills, and the ability to work cooperatively with other employees, other departments and the public, preferred. Ability to handle multiple tasks simultaneously, prioritize work and meet deadlines and concentrate in a busy environment is preferred. Ability to use common computer system and clerical administrative work is required.
Essential Functions
Greet patients and ensure a complete and accurate patient registration
Collect appropriate co‑pays or balance due at the time of service
Manage patient flow and facilitate accurate documentation between the front desk and clinical functions.
Phone support - receive, respond to and transfer calls as needed
Maintain excellent inter‑personal relationship with patients, visitors, doctors, co workers and supervisory staff
Shift – Day
Status – Full Time
Compensation: $18.00 – $21.50/hr, depending on experience.
Occasionally – Standing, change position, reach, reach across midline, crouching, stooping, stairs, lifting (0‑20 lbs) carrying (0‑20 lbs) pushing/pulling 20‑50 lbs.
Frequently – Walking, sitting, handling, pinching
Continuously – See with corrective eyewear, hear clearly with assistance
Benefits Eligibility
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Equal Opportunity Employer
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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