Hiring Event – Open Interview Day Candidates - Pre Apply here.

This requisition is specifically for candidates attending our Open Interview Day on May 12th. Pre-applying allows our team to better prepare for your visit and review your qualifications in advance.Foundation Finance is currently looking to fill multiple openings in Collections as an Account Servicing Specialist.Pay Range USD $21.00 - USD $23.00 /Hr.Associate's degree in business, finance, communication, marketing or related field OR relevant applicable experience.Two evening shifts per week, 12pm-9pm CST and 10am-7pm CST and one Saturday shift every 5 weeks.This is a hybrid-flex position requiring 3 days per week in office, with remote work available for mid-shift, late-night, and Saturday schedules.View full job description and duties here. Bilingual/Spanish speaking candidates encouraged to apply!You will be asked to create account, upload your resume and complete our application process.Pay RangeUSD $21.00 - USD $23.00 /Hr.Account Servicing Specialist is primarily responsible for the assessment of past due accounts and contacting customers to attempt resolution according to company policy. This level allows the handing of more complex account questions directed from the customer service team and other representatives.Duties May Include, But Are Not Limited ToPerforms outbound calls on past due customer accounts in efforts to resolve delinquency.Recognizes delinquent, or potentially delinquent, accounts and assumes responsibility for attempting account resolutions.Research delinquent accounts to determine best course of resolution actions.Processes over the phone payments, including credit card transactions.Provides relief options to customers encountering hardships in accordance with company policies and practices.Utilize company resources to achieve one-call resolutions.Proficiently relay information to customers relating to interest, statements, and other account questions.Assists with overflow calls including (but not limited to) disputes, recovery, first pay, and bankruptcy calls.Assists with in-office and administrative tasks as needed.Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.About Foundation FinanceFoundation Finance Company (FFC), a Great Place to Work® certified company since 2017, is a fast-growing consumer finance company working with home improvement contractors across the U.S. to drive sales through flexible, customer-focused financing options.Available Benefits Day-one Health Benefits (medical, dental, vision, and flexible spending options like HSA or FSA accounts). 401(k) with company match enrollment on day-one. Paid, Sick and Volunteer Time Off Paid Parental Leave Options Employer Paid Life and Disability Wellbeing on Demand Program Flexible Work Environment with a casual dress codeEmployment status (full-time or part-time) may affect eligibility for certain benefits. Some benefits become available only after a specified period of employment. Please refer to our Benefits page for details.Office environment with significant time spent sitting, typing and talking on the telephone.Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.If you reside in the state of Colorado, please click on the following link to review our benefits: Foundation Finance BenefitsThese benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally.