Intake & Operations Coordinator (Remote - Georgia)

Temporary Role with Potential for Long-Term We are hiring a detail-oriented and compassionate Intake & Operations Coordinator to support multiple therapy practices. This role is ideal for someone with experience in mental health or healthcare administration who enjoys working with systems, communication, and client coordination. This is a remote position; however, applicants must reside in Georgia. Schedule & Compensation Schedule: Monday-Friday, 9:00am-3:00pm EST Training: Self-paced paid onboarding (15 hours during the first week) Pay: $16-18/hour depending on experience This role requires consistent daytime availability and cannot be combined with another full-time position About The Role The Intake & Operations Coordinator is often the first point of contact for individuals seeking therapy services. You will manage incoming inquiries, guide prospective clients through the intake process, schedule appointments, and support administrative workflows across multiple practices. This role requires someone who can balance warm, professional communication with strong organization and attention to detail. Responsibilities Respond to client inquiries via phone and email Conduct brief intake screenings to understand client needs Match clients with appropriate clinicians when applicable Schedule appointments within EHR systems Maintain accurate client records and documentation Communicate clearly with clinicians and practice owners Follow up with prospective clients as needed Support administrative and operational workflows Employment Type This is a temporary position expected to run through February 2027, with the potential to extend into a long-term role. Application Instructions To confirm you carefully reviewed this posting, please include the phrase: "organized systems matter" somewhere in your application. Requirements Required Must currently reside in the state of Georgia 2+ years of experience in administrative, healthcare, or client-facing roles Strong written and verbal communication skills Experience working remotely Ability to manage multiple tasks and priorities with strong attention to detail Professional, warm, and client-centered communication style Reliable high-speed internet and a quiet, professional workspace Preferred Experience working in a therapy or healthcare practice Familiarity with EHR systems such as: SimplePractice TherapyNotes TheraNest Sessions HealthExperience with tools such as Google Workspace, Slack, or Asana Comfortable working independently and taking ownership of tasks#J-18808-Ljbffr