Front Desk Medical Receptionist

Front Desk Medical Receptionist A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist. This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities.The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.Key responsibilities include:Greet and check in patients with professionalism and courtesyUpdate patient demographics, insurance information, and pharmacy details in the EMRCollect co-pays and process payments accuratelyAnswer incoming calls, route messages, and address patient questionsScan, upload, file, and organize patient charts and documentsReview and route documents within the EMR systemAssist with check-in, check-out, and kiosk support as neededSchedule patient appointments as directedQualifications include:High School diploma or equivalentMediClear or equivalent HIPAA certification (required)EMR experience (preferred but not mandatory)Strong multitasking and prioritization skillsExcellent verbal and written communication abilitiesProficient keyboarding and computer navigation skillsAbility to maintain a positive, professional attitude in a busy environmentBenefits include:Paid time off401(k) retirement planConsistent scheduleSupportive work environment