Founding US Solutions Engineer

Location: New York City (On-Site)Compensation: $180-220k + EquityAbout KomboKombo is the unified API for HR, payroll, Assessment, LMS and recruiting systems. Instead of spending months building integrations one by one, companies integrate once with Kombo and connect to 120+ platforms instantly.Since Y Combinator (S22), we've grown to 8-figures in revenue, 50+ team members, and raised $25M+ from YC, Volition Capital, and Acadian Ventures. We're tripling the team and revenue next year.The RoleWe're hiring our first US-based Solutions Engineer to own the technical relationship with customers - from first sales call through to successful implementation.You'll be the technical expert prospects and customers rely on to understand how Kombo fits their stack, design their integration approach, and get them live. You'll work closely with our Sales team, and our CRO to close deals and with Product/Engineering to turn customer insights into product improvements.This is a builder role. You'll help establish our US solutions team, create repeatable playbooks, and shape how we work with customers.What You'll DoOwn the technical sales cycleLead discovery and demos, translating customer requirements into integration designsCreate technical proposals covering architecture, security, and implementation approachPartner with AEs to close complex deals with engineering and executive stakeholdersDrive implementations to go-liveOwn the technical relationship from POC to signed contract through production deploymentBuild implementation plans, troubleshoot API issues, and unblock customers directlyServe as the escalation point until customers are live and successfulBuild the technical toolkitCreate demo environments, code samples (Python, Node.js), and Postman collectionsWrite integration guides, architecture diagrams, and troubleshooting documentationDevelop sales collateral: security questionnaire responses to technical one-pagersScale the US solutions functionDocument repeatable playbooks for discovery, scoping, and implementationFeed customer insights to Product/Engineering to shape the roadmapHelp define hiring and onboarding as we grow the teamWhat We're Looking For4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS companyHands-on experience with APIs - you can read documentation, write sample code, and debug integration issuesTrack record working complex deals with technical and non-technical stakeholders - consistent deal value of $100k-150k+Strong communication skills: you can whiteboard architecture with engineers and explain value to executivesComfort with ambiguity and building things from scratchHow We WorkOwnership end-to-end. A customer isn't "handed off" when the contract is signed - you own the relationship from first technical call through successful go-live and beyond. Problems that surface in implementation are your problems to solve, not someone else's.Written thinking. We use long-form documents to make decisions and share context. You'll write implementation plans, technical briefs, and customer-facing documentation that help the whole team move faster. If you prefer talking through everything in meetings, this isn't the right fit.High-performance, high-support. We're a small team of people who are exceptional at what they do. Ex-founders, and operators who've built at scale before. We hold a high bar and give you the autonomy to meet it. We also celebrate wins together (roughly once a week for big releases, closings, or milestones).Bias Towards Action, and high agency: We are building - if we need a resource, we create it. If a process needs improvement, we refine it. We take the initiative and ownership on everything we own, and don’t wait for permission.In-person by default. We believe the best work happens together. This role is on-site in NYC 4+ days per week.Not a Fit IfYou prefer fully remote workYou want a purely post-sales or purely pre-sales roleYou need extensive structure and hand-holding to be effectiveCompensation Range: $180K - $220K