Training Facilitator

Innovative. Collaborative. Client-Focused. Growth-Minded. Caring.These five words describe Briljent—and the people who thrive here. We are seeking Training Facilitators who embody these qualities and excel at delivering engaging, effective learning experiences. This role focuses on facilitating instructor-led and independent learning experiences, partnering closely with clients and internal teams, and making thoughtful updates to training materials when needed to support learner success.Briljent is dedicated to hiring a diverse team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out our Communication Creed and Non-Negotiable Items that help define our culture—and ask us about Never Letting Donkeys In The Pool.Candidates must be authorized to work in the United States, sponsorship is not available.Residency in Illinois is preferred; candidates residing in neighboring states may be considered.Candidates must be willing and able to travel by car within the state of Illinois.As a Training Facilitator, your primary focus will be delivery, engagement, and learner success, with some support of existing instructional materials as needed.Key ResponsibilitiesFacilitate instructor-led training (in-person and virtual) using established curricula to help end-users effectively navigate and use client systemsConduct knowledge transfer sessions, system walk-throughs, and hands-on training exercises to reinforce learning objectivesPrepare for and deliver training by becoming proficient in the technology and existing training materials, including facilitator guides, participant guides, exercises, and job aids.Collaborate with Instructional Designers, Team Leads, and client stakeholders to plan training schedules, demonstrations, and delivery approachesProvide feedback and recommended updates to training materials based on learner experience, client input, and observed training outcomesMake minor edits and updates to training materials as needed, following established standards and templatesSupport the creation and refinement of recorded training sessions or short videos for use in the Learning Management System (LMS)Assist with basic editing of animated or technology-enabled learning assets created with modern toolsServe as a backup Training Lead when required, supporting facilitation coordination and client communicationRequirementsSkills Needed to Be Successful in This RoleStrong understanding of adult learning principles and the ability to create a positive, inclusive, and engaging learning environmentComfortable facilitating training for diverse audiences with varying levels of technical proficiencyFlexible and willing to adjust schedules to support training delivery and client needsAbility to use and lightly modify training materials using tools such as Microsoft Word and PowerPointAnalytical mindset to understand learner needs and follow structured training flows created by Instructional DesignersExcellent written and verbal communication skills with strong attention to detailAction-oriented and capable of balancing multiple training activities and prioritiesApproachable, open, and collaborative with team members and clientsComfortable participating in team discussions to share insights, feedback, and progressAble to remain composed and professional under pressureEffective at navigating ambiguity and moving forward even when all details are not finalizedStrong time management skills with the ability to prioritize while keeping projects on trackProactive communicator with subject matter experts and project team membersWilling and able to learn and troubleshoot system or technical issues with guidanceAbility to travel within Illinois for instructor-led training deliveryExperience:Experience facilitating in-person technology training or similar adult-learning classroom trainingExperience facilitating training for SAP or similar enterprise systemsProficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint (required)Experience supporting instructional design models, principles, strategies, and techniquesExperience supporting projects using Agile and/or Waterfall methodologies (preferred)Experience delivering or supporting training content within a Learning Management System (LMS) (preferred)Experience using a Content Management System (CMS) (preferred)What else does it take to be successful at Briljent?Consultative Mindset –Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open communication and collaboration.Flexible - Be open to change and adaptable to new situations, ideas, and approaches.Learning Leader – At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. It's not always easy. Honestly, it's not always comfortable. But that's okay. We love a good challenge.Impeccable Integrity – Maintain a high level of integrity, honesty, and ethics in all interactions and decision-making. Do what's right, do what you say you're going to do, and do it all honestly.If this sounds exciting and you have the qualifications plus something unique to add to the team, apply now!Physical Requirements & Environmental Conditions: An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, stand, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. This position requires the ability to occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.