IT Field Service Technician

Region: Center City Orada Technology Solutions is an IT Consulting Company, which is looking for motivated and professional technicians that are willing to work in order to provide level 2 techs for break/fix tasks. Our end users will submit their technical issues through our ticketing system by which technicians will pick and choose which devices, repair type, and time frame. Job Title: Field Service IT Technician Location: Philadelphia Pay Rate: $32.00- $40.00 per completed ticket Job Type: Independent Contractor (1099) Work Location: In person Schedule: Flexible; technicians can choose assignments based on their availability Responsibilities: Perform on-site hardware repairs and maintenance for clients across Philadelphia, and nearby neighborhoods within the city and surrounding metro area. Ensure proper installation of replacement parts for hardware issues; address software-related concerns as needed Maintain accurate service records and part usage by properly updating the ticketing system Log into the company’s ticketing system to track, update, and close service tickets, ensuring accurate job documentation and invoicing Coordinate with internal support team for guidance and issue resolution rather than directly communicating with end users Manage travel to service locations independently, ensuring timely arrival and adherence to scheduled appointments Requirements: Associate's degree in Computer Science or 2 years of hands-on experience in computer hardware repair Must carry yourself professionally at all times Must be fluent in English Proficiency in diagnosing and repairing computer hardware components Basic understanding of software troubleshooting Strong problem-solving skills and attention to detail Excellent communication and customer service abilities Must own and maintain personal tools necessary for computer repair tasks Must be comfortable with a background check Reliable transportation is required to travel to client sites within the designated regions Application Process: Interested candidates should submit their resume, highlighting relevant experience and qualifications. Please include any certifications or specialized training in computer repair. Why Work With Us: Flexible schedule which allows to pick and choose when to accept jobs Compensation based efficiency with set rate per job Repairs can be completed as efficiently as you choose without affecting the rate . Certifications are offered Equal Opportunity Statement: We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job Types: Full-time, Part-time, Contract Pay: $32.00 - $40.00 per hour Benefits: Flexible schedule Professional development assistance Work Location: In person