Clerk Typist

We are seeking a highly organized, efficient, and detail-oriented Clerk Typist to join our growing remote team at Positive Behavior Steps. In this role you will be responsible for providing essential clerical and typing support to our administrative and clinical teams, ensuring accurate documentation, timely correspondence, and efficient record management. Your reliability and precision will play a key role in supporting the smooth day-to-day operations of our behavioral health organization.Location: United States (Remote)Key ResponsibilitiesType, format, and proofread a variety of documents including reports, correspondence, forms, clinical notes, and organizational materialsAccurately enter and maintain client records, program data, and administrative information in company systems and databasesPrepare and distribute internal and external communications including emails, memos, and lettersMaintain organized and up-to-date digital and physical filing systems in compliance with company policiesAssist with the preparation of meeting agendas, minutes, presentations, and supporting documentationReview documents for accuracy, completeness, and proper formatting before submission or distributionHandle incoming and outgoing correspondence and route documents to the appropriate departmentsSupport clinical and administrative teams with typing, transcription, and document processing tasksRespond to internal requests for documentation and information promptly and professionallyHandle all client and organizational data with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulationsIdentify opportunities to improve clerical and documentation processes and communicate recommendations to managementProvide general administrative and operational support as requiredQualifications & SkillsHigh school diploma or equivalent required; associate's or bachelor's degree in business, healthcare administration, or a related field is a plus0–2 years of experience in a clerical, typist, administrative, or related roleExcellent typing speed and accuracy with a minimum of 50–60 WPMStrong attention to detail with a high level of accuracy in typing, data entry, and document preparationProficiency with Microsoft Office Suite including Word, Excel, Outlook, and PowerPointExperience with electronic health record systems or document management platforms is a plusStrong organizational and time management skills with the ability to manage multiple tasks and meet deadlinesExcellent written and verbal communication skills with a professional toneSelf-motivated, reliable, and able to work independently in a remote environmentAbility to handle sensitive client and organizational information with discretion and professionalismGenuine passion for behavioral health, wellness, and making a positive impact in the communityBilingual skills are a welcome bonusWhat We OfferCompetitive salary with performance-based incentivesComprehensive health, dental, and vision benefits packagePaid time off and company holidaysFlexible remote work scheduleSpecialized training and onboarding support in behavioral health operationsOpportunities for career growth and advancement within the organizationA compassionate, inclusive, and mission-driven work environmentOngoing professional development and continuing education opportunitiesEmployee wellness programs and work-life balance initiativesEqual Opportunity EmployerPositive Behavior Steps is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued, respected, and empowered to make a meaningful difference in the lives of those we serve.About PBX StepsPBX Steps was established in an effort to increase the amount of support to the special needs' population, as individuals with Autism and other developmental disabilities are often limited to resources that support them in overcoming barriers at home and within their community. We advocate for our clients by providing quality support with trained staff, and by assisting families that may be overwhelmed by the challenges of raising a child with developmental delays.