Office Support Associate

Office Support Associate Part-Time Pay: $19 per hour. Location: Reston, VA Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees. Summary: The Part-Time Receptionist & Office Support Associate plays a vital role in ensuring a seamless guest & staff experience while supporting multiple accounts. This position provides office hospitality, manages front desk operations, oversees mail and shipping logistics, maintains kitchen and supply areas, and assists with conference room coordination. The ideal candidate thrives in a professional setting, proactively anticipates needs, and collaborates effectively with various departments. Key Responsibilities Guest & Staff Experience: Provide exceptional customer service, creating a welcoming environment and ensuring a positive first impression for guests and staff. Deliver personalized, detail-oriented assistance, proactively addressing guest & staff needs with timely follow-ups. Reception & Office Hospitality: Oversee reception operations, ensuring a warm, professional atmosphere that reflects high-end office hospitality standards. Monitor and document reception services, including guest management, parking validation, and structured client reporting (daily, weekly, monthly, quarterly). Handle incoming calls professionally, promptly assessing caller needs and providing assistance. Mail, Shipping & Receiving: Receive, sort, and deliver all USPS mail and accountable packages across single and/or multi-building campus. Process incoming & outgoing mail within designated time frames, ensuring timely delivery. Kitchen, Supplies & Inventory Management: Maintain kitchen and workroom supplies, ensuring areas are stocked, organized, and presentable. Oversee inventory management, ordering and replenishing office supplies as needed. Security & Facility Coordination: Manage guest & staff security badges, tracking issuance, returns, and conducting daily audits for compliance. Submit and follow up on facility service requests, including HVAC adjustments, spills, and structural repairs. Additional Responsibilities: Perform office support tasks as assigned, ensuring an efficient workplace environment. Required Qualifications: High School diploma or GED Preferred Qualifications: Customer Service Experience Proficient in Microsoft Office 365 (Excel, Word, Outlook) Able to effectively communicate with all levels of the organization Written and oral Communication skills Able to occasionally lift up to 50 lbs. Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.