Lead Mitigation Technician

When a basement floods at 2 a.m. or a fire leaves a family unsure where to start, someone has to step in immediately — and lead the way. That someone is you.LEAD MITIGATION TECHNICIAN (Crew Chief Level)Insurcomm Restoration | Fortify CompaniesField-Based | Full-Time | Denville, NJPay: $24.00 - $28.00 per hourAbout UsInsurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.As part of Fortify Companies, we are part of something bigger. Fortify's roots are in restoration—helping families and businesses recover when disaster strikes. But we're building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.Our Brand ValuesSafety first, always: We hold ourselves to the highest standard to protect our team, clients, and communitiesShowing up with a service heart: We help people move forward with empathy, respect, and unwavering commitmentBringing the energy: We show up with urgency and a get-it-done mindset, owning every outcomePredictability in the unpredictable: With standardized systems, we deliver consistency every timeDriving success together: By supporting one another, we strengthen relationships and drive resultsAbout The JobAs a Lead Mitigation Technician, you will take charge on emergency restoration projects for families and businesses affected by fire, water, mold, sewer, and storm damage. You are not only on the front lines of recovery—you lead the crew, set the standard for safety and professionalism, and ensure projects are executed efficiently and in accordance with company and IICRC standards.When it matters most, we show up with heart—and we need leaders who do the same.What You'll DoLead and supervise mitigation crews on residential and commercial job sitesRespond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related eventsPerform and oversee water extraction, structural drying, and mitigation services in accordance with IICRC standardsDevelop drying plans and monitor progress to ensure proper equipment placement and moisture goals are metRemove and dispose of damaged building materials safely and efficientlyDecontaminate, clean, and deodorize affected interior spacesCollaborate with the Contents Division to clean, pack, and store salvageable itemsDocument job progress through photos, moisture readings, and detailed notes using PSA and other required softwareCommunicate clearly and professionally with clients, adjusters, and internal teamsMaintain a clean, organized, and safe job site at all timesEnsure proper setup, operation, cleaning, and storage of tools and equipmentTrain and mentor Mitigation Technicians to uphold quality and safety standardsFollow warehouse and vehicle protocols, including daily documentation of consumables and equipment useReady to Join Us?We are building the future of property protection, and we need strong leaders in the field to help us get there. If you take pride in hands-on work, know how to run a crew, care about helping people during difficult times, and are ready to be part of a team that shows up when it matters most, we would love to hear from you.Equal Opportunity EmployerInsurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities.RequirementsWhat You'll BringRequiredIICRC WRT certification (or willingness to obtain immediately)Prior experience in restoration, mitigation, or constructionDemonstrated ability to lead a crew and manage job site workflowProficiency with hand and power toolsAbility to lift up to 50 lbs and perform physical labor in varying environmentsStrong communication, leadership, and interpersonal skillsStrong social awareness and customer service mindsetAcceptable driving recordReliable attendance and punctualityAbility to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch)Team-oriented mindset with a positive, solution-focused attitudePreferredASD (Applied Structural Drying) certificationExperience with PSA or similar job management platformsExperience training or mentoring team membersBenefitsWhat We OfferCompensation & BenefitsCompetitive hourly pay based on experience$1,500 sign-on bonusComprehensive health, dental, and vision coverage401(k) with company matchGenerous PTO and 9 paid holidaysCompany vehicle (role dependent)Company technology stipend (monthly)Company gear and branded materials. $300 of swag bucks to use on our company merch siteOngoing training and certification supportCulture & OpportunityHands-on leadership role with meaningful impact in the Denville communitySupportive team culture focused on safety and excellenceClear growth path within a PE-backed, expanding organizationPaid training and certification advancementA values-driven, collaborative team that has your back