Veterinary Receptionist - O'Fallon, IL

Who we are Four Paws Animal Hospital is Hiring a Veterinary Receptionist! Position Details Role: Experienced Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Four weekdays and rotating Saturdays Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance Lifestyle Perks You'll Appreciate: Six paid holidays, and an Employee Assistance Program Join a Team That Puts Patients, Clients, and Compassion First! Four Paws Animal Hospital is seeking a friendly, organized, and motivated Veterinary Receptionist to join our growing team. We are a full-service animal hospital offering comprehensive care, including physical rehabilitation and acupuncture, and we pride ourselves on delivering exceptional service in a fast-paced, team-driven environment. As the first point of contact for our clients, the Veterinary Receptionist plays a critical role in creating a welcoming and efficient experience. This position requires strong communication skills, attention to detail, and the ability to thrive under pressure while maintaining a positive attitude. Why Our Veterinary Receptionists Love Working With Us Collaborative and supportive team culture Opportunity to work in a high-quality, full-service veterinary hospital Exposure to advanced services, including rehabilitation and acupuncture Growth and development opportunities for motivated individuals A workplace that values compassion, efficiency, and excellence in care What You'll Do Greet clients and patients with warmth and professionalism Schedule appointments efficiently and accurately Answer phones, triage calls, and manage multiple lines Process payments and maintain accurate financial records Maintain complete and accurate medical records Communicate clearly with veterinary assistants, technicians, and doctors Support a smooth workflow between the front and back of the hospital What Our Veterinary Receptionists Bring Previous animal experience strongly preferred (veterinary clinic, kennel, shelter, or similar setting) Ability to multitask and stay organized in a fast-paced environment Excellent customer service and communication skills Strong attention to detail and accuracy Comfortable handling high call volumes and busy front desk flow Team-oriented with a willingness to learn and grow Professional demeanor with a compassionate approach to clients and pets Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! If you are passionate about animal care and enjoy working in a fast-paced, client-focused environment, we would love to hear from you! Diversity, equity, inclusion, and belonging are core values at Four Paws Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.