Director of Employment Services

OUR COMPANY:At Boone Center, Inc., we are dedicated to helping individuals with intellectual and developmental disabilities (IDD) find fulfilling employment opportunities that align with their skills and interests. For more than 65 years, we have been a trusted partner for individuals, families, and businesses seeking inclusive workforce solutions.We offer real opportunities for meaningful work. Our continuum of programs and services reflects our knowledge that every person has his or her own unique abilities-and every person can contribute.BCI Packaging is a for-purpose, non-profit contract packaging company that offers purposeful work for adults with disabilities. We serve local and global companies with purpose-driven co-packaging and co-manufacturing services that are second to none.We operate with integrity, positivity, respect, accountability, innovation, service, and empathy. If our mission and values resonate with you, we encourage you to apply today.The duties of this role will include designing strategic sales plans and assessing costs + competition. In addition to being an excellent communicator, our ideal candidate will also demonstrate exceptional negotiation and leadership skills. This individual will be responsible for meeting BCI's annual sales targets and margins.Job Title: Director of Organizational Employment ServicesDepartment: ProgramsReports to: Chief Program OfficerPosition SummaryThe Program Director of Organizational Employment Services (OES) provides leadership, oversight, and performance management of individualized, on-site vocational support services for approximately 250 adults with disabilities across two locations, including St. Peters and Lincoln County.This role ensures the delivery of high-quality, person-centered employment services within facility-based employment. The Program Director is responsible for staff leadership, program consistency, stakeholder engagement, and the achievement of measurable outcomes through the development and tracking of Key Performance Indicators (KPIs).Key Responsibilities:Program Leadership & Service DeliveryOversee the implementation of individualized employment and vocational support services within packaging, light manufacturing, and related program areasEnsure consistent, high-quality service delivery across both St. Peters and Lincoln County locationsPromote person-centered practices that support skill development, independence, and meaningful employment outcomesEnsure appropriate workplace accommodations are identified and implementedStaff Supervision & Workforce ManagementDirectly supervise Employment Support Specialists and related staff, including:Scheduling and attendance through ADPPerformance management and evaluationsCoaching, training, and developmentHiring, disciplinary action, and termination recommendationsFoster a positive, accountable, and mission-driven team cultureEnsure staff are equipped to provide effective job coaching and supportsPerformance Management & KPI TrackingEstablish, monitor, and report on Key Performance Indicators (KPIs).Ensure employment goals are developed, tracked, and achievedProvide regular performance updates and insights to the Chief Program OfficerCompliance with documentation from: DESE, DOL, CARF and SB40 boardsAdditional ResponsibilitiesBuild and maintain relationships with families, support teams, and community stakeholdersRepresent the organization in community engagement, advocacy, and outreach effortsParticipate in events, tours, and activities that promote the organization's missionEnsure a safe, supportive, and accessible work environment for individuals with disabilitiesOversee incident reporting, documentation, and follow-upPromote adherence to safety protocols and risk mitigation practicesParticipate in organizational committees, meetings, and strategic initiativesProvide reports, program updates, and tours as requestedAll other duties as assigned.Qualifications and Experience:Bachelor's degree in Human Services, Rehabilitation, Business, or related field is preferred3-5+ years of experience in vocational services, disability services, or workforce developmentPrior supervisory or program management experience requiredExperience managing services across multiple locations preferredAbility to manager priorities and deadlines efficientlyProficiency in data tracking systems and performance measurementStrong understanding of person-centered practices and employment supportsExcellent written and verbal communication skills.Proficiency in Microsoft Office (Word, Excel, Outlook) and data tracking systemsPhysical Requirements:Ability to pull up to 25 pounds.Ability to lift and carry up to 30 pounds.Ability to reach, turn and twist above and below the waist.Work Environment: The work environment characteristics may vary. The following are representative characteristics an employee can encounter while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Full Time - SalaryLocation: St. Peters, MOBENEFITS INCLUDE:Nine (9) Paid HolidaysBereavement leaveJury Duty128 Hours of accruable PTOEmployer-subsidized Health, Dental and Vision, with a partial in-network deductible reimbursement planImmediate vesting in 403b with up to 4% salary match100% employer-paid Short-term Disability (60% pay for up to 13 weeks, with $750 weekly maximum)100% employer-paid Long-term Disability (60% pay up to retirement age, with $5,000 monthly maximum)100% employer-paid Life, Accidental Death, and Dismemberment plan with a $20,000 benefit100% employer-paid Employee Assistance Plan (EAP), and TravelConnect Travel AssistanceEqual Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.