Ops Supervisor
Job Description
Operations Supervisor – Security ServicesPay: $23–$26/hour
Location: Los Angeles
Job Type: Full-Time
Company: AIS Private SecurityPosition OverviewAIS Private Security is seeking a motivated, professional, and results-oriented Senior Operations Supervisor to join our leadership team. This role expands upon the responsibilities of Field Supervisor II & III positions, offering greater involvement in operations management, staff development, client relations, and strategic field leadership.The ideal candidate is a confident leader who thrives in fast-paced environments, leads by example, and is committed to delivering exceptional security service while maintaining the highest standards of professionalism and safety.This is an excellent opportunity for an experienced security professional ready to take the next step into a high-impact leadership role with increased responsibility and career growth potential.Key Responsibilities
Oversee and support daily field operations across multiple assigned sites
Lead, mentor, and develop supervisors and security officers to ensure operational excellence
Assist management with scheduling, staffing, training, performance evaluations, and field supervision
Identify operational challenges and implement effective solutions to improve efficiency, productivity, and safety
Conduct site inspections, audits, and incident follow-ups to ensure compliance with company standards and client expectations
Maintain strong client relationships through professional communication and responsive service
Support onboarding and ongoing training initiatives for field personnel
Ensure all officers adhere to company policies, post orders, and legal/security procedures
Respond to emergencies, staffing shortages, and operational escalations as needed
Prepare reports, document incidents, and communicate operational updates to management
Promote a culture of accountability, professionalism, teamwork, and customer service excellence
Required Qualifications
Minimum experience in security supervision, field operations, or leadership roles required
Valid California Guard Card required
Must possess current:
Firearms Permit
Baton Permit
OC/Pepper Spray Permit
CPR/First Aid Certification
Clean driving record required
Valid driver’s license with reliable transportation
Strong understanding of security operations, incident response, and team leadership
Excellent communication, leadership, and conflict-resolution skills
Ability to manage multiple sites and priorities in a fast-paced environment
Professional appearance and demeanor
Flexible availability, including weekends, holidays, and emergency response situations
Proficiency with report writing, scheduling systems, and basic computer applications
What We Offer
Competitive pay: $23–$26/hour
Career advancement opportunities
Leadership development and ongoing training
Supportive team-oriented environment
Opportunity to make a direct impact on operations and company growth
Company Description Absolute International Security (AIS) is a licensed Bureau of Security and Investigative Services (BSIS) Private Patrol Operator (State Lic. PPO 16302) that provides security services spanning the greater Los Angeles Area, including Los Angeles, Orange, Riverside and San Bernardino Counties. Due to our rapid growth and the increasing number of client accounts, we are now looking for professional BSIS-certified Security Officers to join our team.Company DescriptionAbsolute International Security (AIS) is a licensed Bureau of Security and Investigative Services (BSIS) Private Patrol Operator (State Lic. PPO 16302) that provides security services spanning the greater Los Angeles Area, including Los Angeles, Orange, Riverside and San Bernardino Counties. Due to our rapid growth and the increasing number of client accounts, we are now looking for professional BSIS-certified Security Officers to join our team.