Service Technician - Large Ag

DescriptionIndependently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.ResponsibilitiesPerforms complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) productsParticipates in required Service EDUCATE Training programsSupports customer clinicsReviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work orderMay promote and sell dealer service programs directly to customersMay establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicleMaintains current knowledge of John Deere and competitive productsMaintains condition of mobile service vehicle, trailer, inventory, tools and equipmentFollows all safety rules and regulations in performing work assignmentsCompletes all reports and forms required in conjunction with work assignmentsAccounts for all time and material used in performing assigned dutiesMaintains a safe working environment and adheres to company safety program at all timesPerforms other duties as assignedRequirementsExperience, Education, Skills and Knowledge:3+ years of experience performing on-site service repairsOutstanding interpersonal and customer service skillsAbility to perform complex repairs and required maintenance using special tools and equipment following Technical Manual proceduresExpert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipmentAbility to use Service Advisor and basic computer functionsAbility to operate vehicles and equipment used for diagnostic purposesAbility to lift at least 75 lbs. repeatedlyAdvanced or Master Service Technician certification preferredHigh School Diploma or equivalent experience requiredPay Range: $20.00 - $40.00 per hour. Eligible for Technician Performance program in addition to hourly rate.Benefits: We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.