ServiceNow Developer

*Please note that we are only accepting US Citizens and Green Card holders for this role due to Federal Government project regulations.* *Key Responsibilities:* *Application Development Configuration*  Assist in developing and configuring ServiceNow applications across ITSM, ITOM, and CMDB modules  Create and modify forms, lists, views, and basic UI components  Develop simple workflows, business rules, UI policies, and client scripts  Support integration development with third-party systems  Learn and assist with NowAssist configuration and AI-powered features  Participate in Service Portal customization and widget development *Technical Support Maintenance*  Troubleshoot and resolve basic technical issues in ServiceNow applications  Perform routine platform maintenance tasks and configurations  Create and maintain update sets for code deployments  Conduct basic testing and quality assurance activities  Document technical solutions and configurations  Assist with platform upgrades and testing ITSM, ITOM & CMDB Support  Configure and customize ITSM processes (Incident, Problem, Change, Service Catalog)  Support ITOM implementations including Discovery and Service Mapping  Assist with CMDB data modeling and CI relationship configurations  Help maintain data quality and integrity in the CMDB  Support implementation of NowAssist features in ITSM workflows *Learning Development*  Participate in training programs and ServiceNow certification courses  Shadow senior developers and learn best practices  Stay current with ServiceNow releases and new features  Contribute to team knowledge sharing and documentation  Learn about AI/ML capabilities and Virtual Agent development  Attend team code reviews and technical discussions Collaboration  Work closely with senior developers, architects, and business analysts  Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)  Communicate progress and blockers effectively to team members  Support end-users with basic technical questions  Contribute to continuous improvement initiatives *Required skills/Level of Experience:* * Bachelors degree in Computer Science, Information Technology, Management Information * Systems, or related field OR Associate's degree with relevant technical experience OR equivalent combination of education and experience * 1-2 years of IT experience or recent graduate with relevant internship experience * 6+ months of hands-on ServiceNow experience (professional, academic, or personaldevelopment instance)monthsPolicies)Trust).Nice to have skills: * Basic understanding of ITSM processes and concepts * Exposure to ITOM and CMDB fundamentals * Awareness of AI technologies and interest in learning NowAssist capabilities * Familiarity with ServiceNow Studio and development environment * Basic understanding of version control concepts * Knowledge of software development lifecycle (SDLC) * Ability to read and understand technical documentation * Basic debugging and troubleshooting skills * ServiceNow Certified System Administrator (CSA) - Required or ability to obtain within 6 * Basic proficiency in JavaScript * Hands-on experience with ServiceNow scripting concepts (Business Rules, Client Scripts, UI * Hands-on experience with HTML, CSS, basic AngularJS * Basic knowledge of REST/SOAP web services * Understanding of relational databases and SQL basics * Interest in learning Virtual Agent and AI-powered automation * Basic understanding of ITIL framework * Security Clearance: Ability to obtain and maintain a government security clearance (Public Trust) *Nice to have skills:*  Experience supporting Federal clients.  Experience supporting GSA.  ServiceNow Fundamentals or AI & ML Micro-Certification  ServiceNow Certified Application Developer (CAD)  ServiceNow Certified Implementation Specialist (CIS) in ITSM  Completed NowAssist or AI/ML training modules  Experience with Agile/Scrum methodologies  Exposure to Flow Designer or Workflow Editor  Basic knowledge of Integration Hub  ITIL v4 Foundation certification or willingness to obtain Soft Skills  Strong desire to learn and grow technical skills  Good problem-solving and analytical abilities  Effective written and verbal communication skills  Ability to work collaboratively in a team environment  Detail-oriented with commitment to quality  Self-motivated and proactive in seeking knowledge  Ability to accept constructive feedback and apply learnings  Time management skills and ability to meet deadlines  Adaptability to changing priorities and technologies Pay: From $55.00 per hour Expected hours: 40.0 per week Work Location: Hybrid remote in Tysons Corner, VA 22102