Head of Operations
About PortexPortex is building a procurement and payment operating system for the $4 trillion logistics industry - the backbone of the global economy. We’re building simple yet revolutionary freight procurement, payment and financing products so all businesses can realize pricing efficiency and transparency while navigating global trade.Our founding team has backgrounds from Flexport, Uber, Motive, Plaid and Autodesk. We’ve raised an $8M+ seed round of funding from amazing VC firms including Susa Ventures, Footwork, Cowboy Ventures and Base10, and an incredible group of angels from founding teams at Uber, Affirm, Brex, Plaid, Cloudtrucks, Motive and more.About The RoleThis role is not for the faint of heart—but it’s an incredible opportunity for someone who wants to help build a company from the ground up. You’ll work directly with the CEO to keep the business running smoothly, solving real problems across GTM, internal ops, and data. Whether it’s refining outbound strategy, unblocking execution, or tracking key metrics, you’ll be hands-on with the work that matters most.This is a high-impact, high-visibility role for someone who thrives on ownership, operates with urgency, and wants to grow into a critical leader as the company scales.What You'll DoKeep the Team MovingDrive high-priority initiatives forward–build lightweight plans, clarify owners, and maintain momentumOwn internal rhythms–stand-ups, all-hands, planning cycles, and check-insTranslate goals into actionable plans without overcomplicating the processRun Day-to-Day OpsManage internal coordination, shared tools, basic finance, and investor updatesSet up and maintain simple systems to keep the team organized and moving fastSpot and solve operational issues before they become blockersDrive GTM ExecutionPrioritize leads or accounts based on ICP or sales feedback Clean, enrich, and maintain leads and account data across tools like Salesforce, Clay ZoomInfo & Outreach to ensure sales has accurate, actionable information for outbound successManage CRM hygiene, pipeline tracking and sales ops frameworksHelp run and assess outbound experimentsMonitor GTM performance and surface gaps or opportunitiesLead with DataPull and organize data to support decisions across GTM, product, and financeBuild lightweight dashboards (Excel, Metabase, etc.) and highlight key trendsImprove visibility without creating manual work or bloated systemsWhat Makes Someone a Great FitYou’ll thrive in this role if you:Navigate ambiguity – Stay calm under pressure and find creative paths forwardOwn your growth – Speak up when you’re stuck and bring a plan to move forwardSwitch gears easily – Jump in wherever needed–strategy or executionKeep the trains running – Create structure, prioritize, and keep things on trackRamp fast – Learn quickly and figure things out without all the answersSet the high bar – Take pride in quality and expect the same from othersMove with intention – Know when to go fast and when to pause for polishQualificationsWe’re looking for someone with:3+ years in fast-paced, high-growth, or high-responsibility environmentsStrong SaaS ops foundation (internal + GTM exposure)Familiarity with mid-market sales or GTM motionsProven cross-functional project management experienceSan Francisco-based (hybrid role, 3x/week in-office)Bonus Points ForExperience experimenting with or implementing AI productivity toolsFamiliarity with SQL, Metabase, or other data analysis toolsOperational exposure to Salesforce and StripeExperience in or knowledge of the freight management or supply chain logistics industryBenefitsWe offer a competitive salary and equity package, additional benefits include:Medical, dental, and vision insuranceUnlimited vacation policyYour choice of laptop and other home office equipment