Receptionist

ReceptionistFind your joy here, at The Addison of Gwinnett Park, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more!The Addison of Gwinnett Park, a premier retirement community in Lawrenceville, GA, provides quality care to residents in an assisted living and memory care community.What we offer you:Flexible schedulingCutting edge technology to enhance the lives of our residents and make your job easier and more effective.SafelyYou - AI video technology that detects and prevent fallsAdvanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better careSage - Improve call light response time and improvement to service and careMicrosoft Power BI - one stop for all data needsCompany support for educational and learning opportunitiesPaid referral programs for Team Member and Resident referralsMedical, dental, vision, and life/disability insurances401k retirement savings offering a discretionary match determined each year based on company performanceEmployee Assistance ProgramDependent Care and FSA saving accountsPTO available day onePaid Training*Benefit eligibility dependent on employment status**Eligibility based on locationReceptionist Responsibilities include:Provide exceptional customer service, by greeting every entry into the community with a welcome and a smile within the first 15 seconds.Overseeing Accushield by making updates and guaranteeing residents, guests, team members, families, and vendors are signing into Accushield to secure the safety of residents and guests.Ensures front lobby, reception areas, and guest areas are neat and clean, including cleaning the front doors and windows.Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.Schedules visit appointments and transportation for physician appointments and supports resident needs.Receives, sorts, and forwards incoming mail.Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)Qualifications:Highschool Diploma or GED preferredCustomer service experienceMeet continuing education requirements and certifications on job classification and position, including state requirements.Schedule: weekends, 8:00 AM - 8:00 PMEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.