Community Representative for Au Pair Program - Birmingham, AL

Description Community Representative - Au Pair in America (APIA) Location: Remote (with local travel within assigned geographic area) Position Type: Part-Time (Flexible Hours) Compensation: Fee-based, paid per completed activity; annual servicing fee prorated and paid bi-weekly About the Role As a Community Representative with Au Pair in America (APIA), you will support and guide host families and au pairs throughout their cultural exchange experience. Acting as a program liaison, you'll ensure all placements meet U.S. Department of State regulations while helping foster meaningful cross-cultural relationships. This is a remote, flexible position ideal for candidates with experience in education, counseling, cultural exchange, or social work. Key Responsibilities Onboarding & Training Complete required webinars, training calls and online training within 2 months of start date Comply with all ongoing training requirements and attend annual refresher trainings Support & Monitoring Conduct in-home and virtual meetings with host families and au pairs in your cluster area Maintain contact with host families and au pairs and submit required reports in compliance with Department of State regulations Provide support for cultural adjustment, education enrollment, and conflict resolution Offer interim housing support in emergencies when required Community Engagement & Program Promotion Plan monthly au pair cultural meetups and an annual Host Family Day event Promote APIA through local outreach, social media, and community networking Guide prospective host families through the application and matching process Represent APIA at local events and marketing opportunities when possible