Office Services Associate

Job Title: Office Services AssociateJob DescriptionThe Office Services Associate supports daily office operations by managing mail, records, and general administrative tasks while serving as a key point of contact for internal and external inquiries. This role ensures accurate handling of documents and information, maintains organized records and inventory, and provides responsive customer service to help the office run smoothly and efficiently.ResponsibilitiesSort checks, maintain basic payroll-related records, and assist with inventory tracking to support accurate financial and operational processes.Distribute incoming and outgoing mail and other materials to the appropriate departments and individuals in a timely and organized manner.Communicate with customers, employees, and other individuals to answer questions, explain information clearly, and address routine complaints or concerns.Answer telephones promptly, direct calls to the appropriate parties, and take accurate messages when necessary.Compile, copy, sort, and file records of office activities, business transactions, and other documents to maintain complete and organized files.Compute, record, and proofread data and other information, including records and reports, to ensure accuracy and completeness.Maintain and update filing systems, inventory records, mailing lists, and database systems to keep information current and accessible.Support general administrative and customer service tasks as needed to ensure efficient office operations.Essential SkillsStrong verbal and written communication skills to interact effectively with customers, employees, and other stakeholders.Proven customer service skills with the ability to handle inquiries and routine complaints professionally.Effective multi-tasking skills with the ability to manage several tasks and priorities simultaneously.Strong interpersonal skills to work collaboratively with a variety of individuals.Ability to work independently with minimal supervision and manage one’s time effectively.Ability to keep information organized, accurate, and confidential.Previous experience using computer applications such as Microsoft Word, Excel, and PowerPoint.High school diploma or GED.2–4 years of administrative or customer service–related experience.Additional Skills & QualificationsExperience providing customer support in environments such as call centers or front-office settings.Experience in administrative support roles involving records management and document handling.Familiarity with Microsoft Office and other common office software tools for data entry, correspondence, and reporting.Experience working in a mailroom or similar environment where sorting, distributing, and tracking mail and packages is required.Work EnvironmentThis role operates in a professional office environment that includes regular use of computers, telephones, and standard office equipment. The Office Services Associate spends much of the day handling documents, working at a desk or workstation, and moving within the office to distribute mail and materials. The schedule typically follows standard office hours, with responsibilities focused on timely communication, accurate recordkeeping, and reliable support for daily operations. Attire is generally professional and appropriate for an office setting.Job Type & LocationThis is a Contract position based out of Somerville, MA.Pay And BenefitsThe pay range for this position is $21.00 - $22.00/hr.RequirementsEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Somerville,MA.Application DeadlineThis position is anticipated to close on Apr 28, 2026.About Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.