Implementation Manager
Role:
Implementation Manager, Series E AI Unicorn, $150-200K, NYC/SF/AustinBacked by Andreessen Horowitz, Sapphire Ventures, and Bessemer Venture Partners. $250M Series E. ARR doubled from $80M to $160M last year, now at $200M+. 500+ employees, founded 2017.A fast-growing AI company automating critical workflows for enterprise customers is hiring a Implementation Manager to join a lean, high-impact implementation team. This is new headcount driven by real growth, not backfill. What you'll own: Full technical implementation lifecycle for enterprise customers, from sales handoff through scoping, configuration, testing, and go-live Multiple concurrent implementations across product verticals Working within the data and API layer, managing integrations and ensuring accurate data migration Partnering closely with Sales, Customer Success, and Engineering to deliver a seamless customer experience Scoping requirements directly with customers and mapping their workflows into actionable implementation plans~25% travel to customer sites to manage implementations in person
What you'll need:
- 3 to 7 years of experience in implementation engineering, solutions engineering, or technical account management, owning end to end technical implementations for enterprise SaaS customers
- Comfortable working across APIs, system integrations, and configuration heavy platforms
- Track record of driving successful go-lives in complex, multi-stakeholder environments
Bonus points for high-growth startup experience, CRM implementation background, or a consulting-to-PM path with strong technical foundations$150K to $200K base plus competitive equity. On-site in New York City, San Francisco, or Austin. Open to visa transfers (OPT, H1B).