Implementation Manager

Role: Implementation Manager, Series E AI Unicorn, $150-200K, NYC/SF/AustinBacked by Andreessen Horowitz, Sapphire Ventures, and Bessemer Venture Partners. $250M Series E. ARR doubled from $80M to $160M last year, now at $200M+. 500+ employees, founded 2017.A fast-growing AI company automating critical workflows for enterprise customers is hiring a Implementation Manager to join a lean, high-impact implementation team. This is new headcount driven by real growth, not backfill.What you'll own:Full technical implementation lifecycle for enterprise customers, from sales handoff through scoping, configuration, testing, and go-liveMultiple concurrent implementations across product verticalsWorking within the data and API layer, managing integrations and ensuring accurate data migrationPartnering closely with Sales, Customer Success, and Engineering to deliver a seamless customer experienceScoping requirements directly with customers and mapping their workflows into actionable implementation plans~25% travel to customer sites to manage implementations in personWhat you'll need:3 to 7 years of experience in implementation engineering, solutions engineering, or technical account management, owning end to end technical implementations for enterprise SaaS customersComfortable working across APIs, system integrations, and configuration heavy platformsTrack record of driving successful go-lives in complex, multi-stakeholder environmentsBonus points for high-growth startup experience, CRM implementation background, or a consulting-to-PM path with strong technical foundations$150K to $200K base plus competitive equity. On-site in New York City, San Francisco, or Austin. Open to visa transfers (OPT, H1B).