Baker - Morning Crumbl Cookies

Morning Baker - hours will be between morning to early afternomn. Are you self motivated and looking for more than just a paycheck? If that's you keep reading. It's more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can't be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us!Qualifications:Genuinely Nice!Enjoys bakingLikes working with your handsFast pace, and attention to detailHas a passion to serve and interact with peopleTakes pride in making memorable experiences for peopleCan learn and grow while being in a fast-paced environmentHave the ability to communicate effectively in EnglishCompute basic math/counting practicesBe at least 18 years of ageBe willing and able to work a flexible scheduleHave the ability to lift and carry up to 55 lbsBe able to stand during the shiftBe compliant with any local or company mask or related Covid-19 policiesNo nails must be kept clean and short in order to wear appropriate gloves and ensure food safetyHair must be kept in such a manner that it can be worn with a hair net or kept in a ball capApplicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.Requirements and Responsibilities:As a Cookie Technician your job is to help craft cookies at every stage on its way to the customerReading and understand the Crumbl recipes for preparing each week's cookiesFollowing recipes to make cookie dough, frosting, toppings and glazesPortioning the mixed dough into consistent cookie dough balls ready for bakingPanning out the cookies onto baking sheetsDressing the cookies in that weeks toppingsBoxing customers orders of the worlds best cookiesGreeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer serviceIn addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:Maintaining clean and tidy workspacesRestocking ingredients and suppliesFolding and preparing the signature pink Crumbl boxesVocally greeting every customer that patrons CrumblCreate and maintain eye contactMake memorable connections with guestsEnsuring compliance with company policies, health, and safety standardsCoaching team members and training new staffOpening and closing registers, accounting for the daily intake, and preparing cash depositsHandling customer issues and employee disputesAnticipated Hours• Days: Monday through Saturday• Weekly hours: 30 + hours a week• Shifts will be from Early morning to afternoonPay$16- $19 (includes hourly pay + tip)BenefitsEmployee DiscountOff Every SundayEarly close on certain holidaysRegular performance collaboration and career growth opportunitiesExperience• At least 1 year in restaurant/food industry management (Preferred)Certifications• Valid Driver's License (Required)• ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification)Physical RequirementsAbility to lift packages between 10-55 lbsAbility to be on your feet for the entire shiftClimb a ladderCorporate UniformCrumbl shirts and hat (required to be worn at each shift) will be providedBlack pantsBlack sneakersNo jewelrySoftware (knowledge preferred but not required, will train)Proprietary software (Crumbl platform)Apple products (Apple TV, iPads)When I WorkSlackSpecific Job ResponsibilitiesTaking ownership of all operational aspectsTraining all roles including bakers, shift leads, and delivery driversKnowing your team well enough to identify the employees who may want further training to advance to the next level/roleMaintaining set standards such as cleanliness and quality controlCreating work schedules and addressing any schedule gapsTracking sales and calculating healthy labor costSharing and enforcing state and corporate policies and rulesAddressing and documenting any employee disputes and infractionsInteracting with customers and resolving any service issuesStepping into various roles when the store needs help such as baker, delivery, restocking