Account Manager
Company Description Valued Merchant Services (VMS) specializes in reducing credit and debit card processing costs for businesses, offering tailored payment solutions. The company has a proven history of delivering guaranteed low processing rates and fees, along with state-of-the-art POS technology, next-day funding, and free online account management tools. VMS also provides a wide range of additional services, such as business loans, e-commerce solutions, mobile payment systems, and digital marketing tools. Committed to superior customer support, VMS provides personalized service through local agents and offers reliable 24/7/365 technical support. By partnering with VMS, merchants gain access to cost-effective and efficient solutions to enhance their business operations. Role Description This is a remote contract role for an Account Manager. The Account Manager will be responsible for managing and growing client relationships, ensuring satisfaction with payment processing solutions, and providing personalized support to meet client needs. Additional tasks include managing accounts, analyzing processing statements, identifying cost-saving opportunities for clients, and offering tailored recommendations. The role involves collaboration with local agents and providing excellent customer service to ensure long-term client partnerships. Qualifications Strong skills in account management, client relationship management, and customer serviceProficiency in analyzing data, creating cost-saving solutions, and providing tailored recommendationsExperience in sales, negotiation, and business development is a plusKnowledge of payment processing systems, including credit cards, debit cards, e-commerce, and POS technologyExcellent communication, problem-solving, and organizational skillsAbility to work independently and meet deadlines in a remote work environmentExperience in financial services, retail, or related industries is an advantageBachelor's degree in Business Administration, Finance, Marketing, or a related field preferred