Inside Sales Specialist

Company DescriptionSERVICE Rubber Group, Inc. is a leading provider of high-quality molded, extruded, and fabricated industrial rubber products, serving customers for over 35 years. Renowned for its exceptional customer service, professionalism, and technical expertise, the company is dedicated to exceeding customer expectations. SERVICE Rubber Group partners with clients to deliver custom-manufactured products that meet precise specifications, helping them achieve their operational goals. Located in Plano, Texas, SERVICE Rubber Group is known as an industry leader with a strong reputation for reliability, competitive pricing, and a deep knowledge of rubber products and applications.Role DescriptionThis is a full-time, on-site Inside Sales Specialist role in Plano, Texas. The Inside Sales Specialist may also be required to call on new and existing customers in the DFW area. They will be responsible for identifying leads, managing customer accounts to ensure satisfaction, and fostering strong client relationships. Key activities include lead generation, engaging with clients via phone and email, providing expert product recommendations, and working to achieve sales targets. This role also requires proactive problem-solving to address customer inquiries and ensure needs are met.QualificationsExperience in Inside Sales and Lead Generation with a proven ability to meet or exceed sales targetsExcellent Communication and interpersonal skills to build lasting client relationshipsStrong Customer Service and Customer Satisfaction skills, with a focus on understanding client needsProactive, organized, and self-motivated with the ability to thrive in a fast-paced environmentFamiliarity with industrial products or experience in the manufacturing or distribution sector is a plusProficiency with CRM software and other sales tools is desirableA bachelor’s degree in Business, Marketing, or a related field is preferred but not mandatory.Business hours are Monday through Friday; no weekends. Paid holidays, vacation time, and medical insurance. Salary range and benefits are negotiable, depending on experience.