Benefits Systems Specialist

Title: Benefits Systems Specialist FLSA Status: Full Time Employee/ExemptReports to: Benefits Operations ManagerPurpose: Provide exceptional service while delivering technical solutions, consultation, and related training & support to our clients and internal partners. Must have Prism experience at an advanced level. The Benefits Systems Specialist is responsible for the administration, configuration, and ongoing support of employee benefit programs within the PrismHR platform. This role serves a key function in coordination between insurance carriers, brokers, and employees to ensure accurate benefits processing, compliance, reporting, and system functionality. The ideal candidate has strong experience in benefits administration, HRIS systems, payroll integration, and client or employee support, with direct experience using PrismHR.ESSENTIAL FUNCTIONS:PrismHR System Administration Configure and maintain benefit plans and system settings within PrismHRMonitor and troubleshoot carrier feeds, EDI transmissions, and integration issuesSupport payroll-to-benefit synchronization and deduction accuracyGenerate recurring and ad hoc reportingTest system updates, enhancements, and configuration changesCompliance & Reporting Assist with ACA administration and reporting requirementsCoordinate COBRA and state continuation processesMaintain compliance with federal and state benefit regulationsSupport audits related to benefits and employee recordsEnsure documentation and records are maintained according to company policiesOther DutiesMaintain, enhance, and broaden knowledge and skills of software applications and industry practicesManage internal systems’ checklists and documentation Asisst with client and employee questions received through meetings, emails, or phone calls in regards to benefit systems applications Qualifications Required2+ years of benefits administration, HRIS, payroll, or related HR experienceExperience working with employee benefit programs and deductionsStrong attention to detail and problem-solving skillsExcellent communication and organizational abilitiesProficiency in Microsoft Excel and reporting toolsDirect experience with PrismHRPreferredExperience within a PEO, staffing, or HR outsourcing environmentKnowledge of ACA, COBRA, ERISA, HIPAA, and payroll processesExperience with carrier feeds and EDI integrationsTechnical SkillsPrismHR platform administrationBenefits enrollment systemsPayroll integration and deduction auditingEDI/carrier feed managementHRIS reporting and analyticsMicrosoft Excel, CSV imports/exports, and data reconciliationKey CompetenciesAnalytical and detail-orientedStrong customer service mindsetAbility to manage multiple priorities in a fast-paced environmentEffective communicator with internal and external stakeholdersStrong troubleshooting and process improvement skillsWork Environment Full-time positionHybrid Standard business hours with occasional overtime during open enrollmentCompensation & Benefits Competitive salary based on experienceNOTE:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.