Product Operations Manager

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.OverviewProduct Operations Managers are primarily responsible for leading cross-functional initiatives and ensuring the operational readiness for new product launches and key product initiatives. They use proven project management methodologies to effectively lead product initiatives and are accountable for the completion of all key milestones, ensuring program delivery that is on-time, within budget and provides the intended result. Product Operations Managers are expected to partner closely with Product Management and be a role model of leadership, transparency, performance, and project management.ResponsibilitiesProvide overall leadership and guidance to a team ensuring the teams’ efforts are aligned to meet the value delivery goals and objectivesCollaborate with other leaders to establish goals, objectives and key results for assigned initiativesDefine, organize and lead cross functional initiativesProvide input to launch plan & timing to ensure success for the project that meets market requirementsAct as the central point of contact for high level scope discussion, communication and readiness for the launchCollaborate with stakeholders from Product, Marketing, Sales, and Customer Experience to gather insights, develop, and execute comprehensive operational readiness plansTrack progress toward project milestones and ensure overall readiness for launchAnticipate, address, and/or escalate impedimentsAct as a liaison between the program and leadership, championing communication and executive status related to the program to foster transparency and visibilityManage dependencies across teams and portfolios and ensure they are planned into milestonesCollect, organize, and analyze product data to understand product launch performance and areas of opportunityPartner with team members and peers to tell the story behind metrics, ensuring teams use them for continuous improvement and to inform launch processesQualificationsBachelor's Degree - Required2 years of experience in project management and business operations experience.CompensationIn the spirit of pay transparency, we are excited to share that the base pay range for this position is $68,128.20 - $126,523.80 per year. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.Live the Paychex ValuesAct with uncompromising integrity.Provide outstanding service and build trusted relationships.Drive innovation in our products and services and continually improve our processes.Work in partnership and support each other.Be personally accountable and deliver on commitments.Treat each other with respect and dignity.What's in it for you?We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.Not sure if you meet every requirement?At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.