Engagement Director - Business Analysis

Role descriptionBusiness Analyst Functional ConsultantDocument use cases and user stories based on business requirementsDemo and walkthrough product featuresDevelops and executes quality assurance through the development and maintenance of test plansAssist in partnering with the business and technical team on solution design with a focus on streamlining workflow and standardizing the event processesAssist with solution providervendors for gap analysis and plan and prioritize to fill vendor gaps to meet functional requirementsAssist in partnering with QA team members to optimize defect logging tracking prioritization and remediationProvide PostProduction support around enhancements bug fixes and new processProvide analytical supportoAnalyzing data for patterns and trendsoVisualizing data to make it easier to understandoPresenting data in such a way that it tells a compelling storyoDevelop and deploy metrics to answer key business questionsCommunicate complex analysis and insights both verbally and in writing