Patient Care Coordinator And Hearing Aid Technician

Company DescriptionExpert Hearing is a premier private audiology practice located in beautiful Savannah, Georgia. Our team includes two highly experienced audiologists with a combined 30+ years of dedication to improving the lives of our patients. We are proud to offer state-of-the-art technology and cutting-edge diagnostic testing that is truly unique to the Coastal Empire. What sets Expert Hearing apart is our unwavering commitment to exceptional customer service and long-lasting patient relationships. We believe that hearing care goes beyond technology—it’s about trust, compassion, and personalized attention at every step.Role DescriptionExpert Hearing is seeking a patient driven, self-motivated professional to join our team. We have 2 roles available part time Patient Care Coordinator and full time Hearing Aid Technician.  The Patient Care Coordinator plays a vital role in ensuring that patients receive exceptional care and support throughout their hearing healthcare journey. This position involves managing patient interactions, coordinating appointments, and providing administrative support. If you are self-motivated and eager to learn new skills this is the job for you, as there is room for growth. The ideal candidate will possess strong organizational skills, attention to detail, a commitment to superior customer care, and a commitment to enhancing the patient’s experience.The Hearing Aid Technician works closely with the Audiologist to support patients throughout their hearing healthcare journey. This role plays a key part in delivering high-quality patient care by assisting with clinical tasks, managing patient interactions, and helping ensure a smooth and positive experience. The ideal candidate is motivated to learn, compassionate, detail-oriented, and passionate about making a meaningful difference in patients’ lives.QualificationsExperience with Appointment Scheduling and Phone EtiquetteSkills in Care Coordination and Patient CareStrong organizational and multitasking abilitiesCustomer service mentalityExcellent written and verbal communication skillsProficiency in using healthcare information systems is a plusHigh school diploma or equivalent; additional certification in healthcare or related field is advantageous