Supervisor, Fulfillment

Join the Leader in Trading Card ManufacturingAt Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.Click here to review our Privacy Notice for applicants.Click here to review our applicant Privacy Notice for SMS Texting and Terms of Service.Supervisor, FulfillmentSummaryJoin Millennium Print Group as a Supervisor, Fulfillment!We’re looking for a hands-on operations leader to oversee fulfillment activities within our fast-paced warehouse and manufacturing environment. In this role, you’ll lead fulfillment staff, support daily operations, and help drive efficiency, safety, quality, and customer satisfaction across the department.Location: Raleigh, NCSchedule: OnsitePay & Benefits: Competitive compensation + full benefits package + leadership growth opportunitiesWhat You’ll DoLead and support daily fulfillment operations including shipping, receiving, and order processingMonitor operational performance to ensure quality, productivity, and on-time delivery standards are achievedPartner with department leadership to execute operational goals and continuous improvement initiativesProvide coaching, mentorship, and performance feedback to fulfillment team membersManage scheduling, attendance tracking, reporting, and administrative responsibilitiesCommunicate operational updates, staffing needs, and workflow challenges to leadership teamsResolve day-to-day operational issues while maintaining workflow efficiencyEnsure compliance with safety procedures, OSHA regulations, QMS standards, and company policiesSupport a positive, safe, and team-oriented work environmentWhat You’ll BringHigh school diploma or equivalent required; bachelor’s degree preferred5+ years of experience in fulfillment, warehousing, supply chain, or distribution operationsPrevious Supervisory Or Leadership Experience PreferredWorking knowledge of warehouse operations, fulfillment equipment, and warehouse management systemsStrong Microsoft Office and systems proficiencyExcellent communication, leadership, and organizational skillsStrong problem-solving and decision-making abilitiesAbility to manage multiple priorities in a fast-paced operational environmentContinuous Improvement Or ISO/OSHA Experience PreferredWhy Join MPG?Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. Join a growing organization where leadership, teamwork, innovation, and operational excellence drive success while supporting globally recognized products.Apply today and help lead fulfillment operations at MPG!#MillAllWhat to ExpectMPG offers a leading-edge compensation package which includes the following:A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents401(k) Plan with up to a 6% (dollar for dollar) Employer matchHealth Savings/Flexible Spending Account optionsPaid time off, including 10 company-paid holidays, plus 1 floating holiday Employee Assistance ProgramComprehensive relocation package available for qualified candidatesAnd, much more!Millennium Print Group is an Equal Opportunity EmployerThe duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.